Olea All Suite Hotel

"I joined a yoga and meditation session with Nausicaa during my stay at Olea All Suite Hotel in Zakynthos, and it was such a lovely experience. She’s a wonderful teacher, calm and very kind. I really liked how she adjusted the exercises to fit everyone’s level and made the whole session feel personal and relaxing. Her clear instructions and peaceful energy made it easy to follow and truly enjoy the moment. I left feeling refreshed, grounded, and happy. Definitely recommend joining one of her classes."

"What a truly beautiful resort, from the pools, to the restaurants to the wonderful spa. Special mentions have to go to Mike from Cocoon who ensured that all our needs were met and made is feel welcome every time we visited, and also to Mariza and Angela from the spa who gave us the most amazing massages that left is feeling stress free and relaxed. Would highly recommend visiting them."

"We had a room with private pool, as I think most must be. I really wanted to love this hotel. Hope this is fair : GOOD/BETTER : - rooms cleaned beautifully - toiletries in room lovely - beds comfy - Good TV - The Flow restaurant at the top of the complex is lovely (and was also the last time we used it) - the private pool was clean LESS GOOD - - clearly there is a wasp issue at the moment. It is challenging. But rather than acknowledge it Management are actively arrogant about it. There were guests screaming as 20 to 30 wasps landed on their food. I hate them and have a very bad reaction to a bite but was moderate about them, asking to move inside. But the management had no control over table allocation. Many long standing guests just walked inside and took table that could have been reallocated and forcibly said 'No, I will not tolerate that'. Endless servers with endless aggressive clipboard tried their best to prevent the comfort of guests who followed the rules. It was like a scene from 'Benidorm' but without the good nature of the hosts. - the Spa. Three marketing calls and a few visits at breakfast to encourage a vist. We turned up but due to low turnout they would not put the water on. So no shower, no rainforest and no steam. Just a roasting sauna. Long iPad form to complete with pressure for massage and preference for oil....but you couldn't have any as you weren't allowed to use any water. Bizarre. - Coffee tea etc. After 3 days (of 7) nothing had been replaced or cleaned. We gently asked a lovely lady at reception who, without knowing our room number, said it was due to us having Do Not Disturb on. I am 54 years old and have never, ever, used a DND sign. I said we hadn't and she smirked. I don't mind the question 'did you' but the accusatorial nature of Blame is not appropriate. And in this case, wrong/lie. HORRID - - when we checked out they attempted to overcharge us for someone else's drinks (bottles of wine or champagne I think). This happens and is not a big drama. What ensued was a fair length of time saying ''oh don't you remember it?' etc. Well we didn't, as we didn't. So I asked them to grab the receipts. They pulled all the receipts for the other 20 or so items (undisputed, and already agreed). The item that remained they said they ''didn't have access to right now''. So...every other receipt but not that one. I think that is quite clear. But rather than say 'sorry, our mistake' we kept with ''so you don't remember. It left a very unpleasant taste - they asked for feedback at checkout and I said it was 'OK but not perfect'. While we waited for out taxi another pleasant but assertive receptionist came across and asked for more feedback. This was good, and I would do the same. When I explained about the chaos in the restaurant with the inside/outside I started by saying 'Please don't comment on the wasps, as that is just nature, but the administrative chaos that resulted....' caused a long lecture about ''ah... wasps are out of our control. Not down to us''. Was I unclear ? I have no issue with vast numbers of wasps (well, a bit!) but you don't need to create havoc for guests on the back of it. They were programmed to blame the guest at every step. Lovely location, nice facilities, incredibly poor management."