Grecotel LUX ME Kos

"We enjoyed our 10 day stay at the hotel. We were a family of five spread over two rooms. We were bought a welcome drink on arrival, which was very pleasant. Our bags were also taken straight to the room via a golf buggy, which was a nice touch and something that we’ve only experienced in the Caribbean. Check-in did take a long time, and we were sat on the sofa for nearly 45 minutes while our passports were being dealt with. A quicker check-in would’ve been appreciated after a long journey! Our first room had a bad sewage smell. Thankfully the hotel were happy to move us rooms, and sorted it the day after arrival. The second room was much better, there was no unpleasant smell and the view from the balcony was much improved. We had bed and breakfast only , as we like to eat out every day at the local restaurants. So we did not experience any of the restaurants in the hotel aside from the buffet breakfast. The food was good quality and well set out, the dining area was very beautiful compared to other buffet restaurants that we have been to. The coffee service and clearing up was very slow, which did let it down slightly. We used the kids club most days, this was okay, although not the best. We felt that the hotel should have provided more toys, for the children. For example, dolls, dressing up clothes, musical instruments, toy cars… anything that could be used for individual role role-play. Other hotels had boxes of toys, which kept our children happy if they didn’t want to join in with the organised activity. The hotel and its grounds were beautiful . The grounds and hotel were very well kept and clean. We were there off-season and there were plenty of beds available at all times. Unfortunately My children didn’t like the saltwater pool which was heated, which is very unfortunate, as one of the main reasons that I booked the hotel was that they had a heated pool, however I did not realise that this was a saltwater pool. It would be better if the heated pool was freshwater! The pools in general were beautiful, although the pools were too cold to swim in aside from the children’s pool which was about 60 cm deep and more of a paddling pool. The beach was stony and you need sea shoes, although the water is beautiful and clear to Swimming. We hired a pedalo and had a wonderful hour out on the sea, jumping in and using the slide. We hired a car from a private provider based in Kos town, we were able to park the car for free at the hotel and it was fantastic to be able to explore the island. We paid a quarter of the price that we were quoted by Kosmos cars which were based at the hotel. Entertainment in the evenings was high-quality. Great singers. We thoroughly enjoyed our stay at this hotel and would return. The hotel gave us a free late checkout and voucher for lunch, which was a lovely touch and much appreciated. Overall, we think it was a great hotel"

"On our last night here & I have to say it has been lovely from the second we walked into the reception. All staff each & everyone of them have been nothing but pleasant & accomodating. Our room a family suite with a pool room 628 is situated perfectly with a sea view, near all pools , bar & lunchtime buffet. The hotel is closing for the winter it seems on Monday ~ but the standard of food & care hasn’t gone down in the slightest. The quality of the food is perfect, the selection and freshness is very good and to a high standard. A totally gorgeous hotel with staff to match. Easily a 10 out of 10 if not more. Would definately return. Thankyou"

"The most amazing hotel we have ever been too. The staff are incredible and from the moment you arrive to the minute you leave they can't do enough for you. If you are looking for that touch of luxury this really is the place to stay. The bar staff by the pool were absolutely amazing. Sorry for the spelling but fotis and xaris were the best, nothing was too much trouble and it really does make a difference to have so many staff who are so polite. The hotel it's self is immaculate, I have never seen so many staff keeping the grounds so clean and well maintained. The food was great and the selection of drinks for all inclusive is the best I've ever seen. 100% recommend to anyone looking for a beautiful location, amazing facilities and that real luxury feel . We stayed in a family masonette with a pool and sea view and the room was amazing 😍."