Civitel Creta Beach

"We spent four nights at Civitel Creta Beach on our honeymoon in Crete in October 2025. The hotel is beautiful and all the staff were very friendly and accommodating. The hotel is on the beach, with a gate from the pool patio down to the hotel’s sun-loungers on the beach. The pool and main restaurant also overlook the sea, providing stunning views. It is also in a great location, with a bus stop outside the entrance taking you into Heraklion for around €2-3 euros. When we arrived at the hotel, the reception team were helpful and pleasant, and had generously upgraded us to a better room as it was our honeymoon. The room and en-suite were spacious and clean and had clearly been updated recently. We were in a bungalow in the gardens of the hotel, and these were well-maintained with lots of beautiful flowers and trees. The pool and beach areas were also clean and tidy, and there was always plenty of sun-loungers available (despite us visiting in October half term!). The food was also good, with a variety to choose from at breakfast and dinner time. We’re vegetarian and managed well, but there weren’t many vegan options, and the signs could have been more clear to help with dietary requirements so just be aware if visiting with allergies or as a vegan. I’m sure the staff would be happy to help with this though as they were all very friendly and helpful. My one negative point was that guests are allowed to smoke around the pool, which wasn’t pleasant for non-smokers. I would have preferred that there was a specific smoking area for those who wished to smoke so that other guests weren’t bothered by the smell. This was a particular concern as there were small children around the pool, as well as people with asthma or who were pregnant. Overall, though, we were really pleased with our stay here and would definitely come back to visit as the staff were friendly, rooms clean and well-decorated, and the location fantastic. Hopefully there will be dedicated smoking areas introduced as this was the one thing that negatively impacted our stay."

"The premium bungalows waterfront view are very nice and well maintained, the green areas are very well kept and beautiful with many different plants and so many palm trees. We also really enjoyed the food. There is a wide selection and the dishes are varied. All the staff very friendly and they speak German so well, which was very pleasant. Unfortunately, we only know a few words of Greek, but we practiced them a lot during our vacation. ;-)"

"I have rated this hotel 5 stars because I literally couldnt find any fault with it. The staff were friendly and welcoming. The food was amazing, we were bed and breakfast and found that the breakfast buffet was very tasty with lots of fresh food and plenty of choice to cover all different tastes. We did also have lunch a few times at the Mezze restaurant by the pool and both times the food was really nice. We stayed in a garden view bungalow which was perfect, clean with a comfortable bed and in a good location. The private beach and pool areas were both kept clean with free sun loungers and towels provided in the rooms. All in all we thoroughly enjoyed our stay and would highly recomend this to anyone looking for hotels around the Ammoudara area"