Pullman Paris Roissy CDG

"We were booked at this hotel due to an Air France flight cancellation. As we stayed in the hotel for a short period of time, I can only comment on the extremely dismissive and rude woman who was working when we arrived at 1am. She did not greet us or provide any context on the room or details on the hotel. After referencing the reviews shortly after checking in, it appears many guests have had the treatment, which would warrant management intervention."

"A high-standard airport hotel with direct and easy access to the terminal via the monorail. Modern and comfortable rooms. My 2 stars are for the greedy service. I checked in at 13:15 and the check-in time is 14:00. They charged me a €10 surcharge for early check-in — €10 for 45 minutes. Really? How greedy can a hotel be?"

"We were pleasantly surprised at the quality of this airport hotel. The rooms were nice and clean. The staff was courteous and helpful. And the restaurant had delicious food and wine. And we were happy with the convenience of being right at the train for the airport. We had an extra day so we took the Metro into Paris directly to Notre Dame and spent the day. Easy journey. The only complaints are that the service at the restaurant was very slow and the coffee maker in our room didn't work. But we would definitely stay there again."