Daunou Opera

"Stayed 3 nights with family. Overall the hotel was excellent and very good value. Like a lot of Paris hotels it was small but in every other way was excellent. Very clean, nice simple decor. Breakfast was good & varied. Staff were exceptional and incredibly helpful. Finally the location was wonderful, beautiful area, lots of great shopping and within a short walk of vendom, the louvre & pl. De la concord"

"The location is great, within walking distance from many sites, Louvre, D'orsay, opera house. The rooms are small but clean. A light buffet breakfast is available for 18 euros which seemed expensive. Our travel company chose this hotel for us because it had a place to store our bike. The staff was pleasant. The reception area is microscopic so when trying to check in, the small area was already completely full with other travelers and their luggage so we had to leave our suitcases on the street until we could check in and store them. Their is also no assistance with any luggage as there only seems to be one front office person on duty. My only real complaint is that when checking out, they tried to charge us for several mini-bar items we didn't consume. The only thing we could figure out was that the cleaning staff saw in the trash bin the cans of soda and beer and snacks that we had purchased from the marche down the street. If that's the case, there is a real problem if there is a sloppy conclusion that any cans or snack wrappers were from the minibar. Hotel management 101-there should be an accurate daily inventory, complete with brand names of products of every item. We're quite sure the minibar didn't contain ginger beer imported from Jamaica, which is what we had purchased and was in the trash "

"The worst hotel experience of my life. My mother injured her leg, and I missed the 9-hour window to cancel or reschedule our stay. Despite explaining the situation two days before we’re supposed to check in, the hotel refused to refund the €420 penalty or even allow us to change dates without charging the full amount again. We reached out to Booking.com for support, but even they couldn’t convince the hotel. It’s hard to believe a business can be this desperate — shamelessly pocketing €420 rather than showing a shred of basic decency. We even offered to pay any difference in price to reschedule, but they preferred to keep the full penalty. Bottom line: avoid this place at all costs. They’ll take your money the moment they can."