"We arrived at Timhotel Odessa around 2 AM after a delayed flight, hoping for a quiet night in our booked superior room. What we got instead was a windowless box that reeked of stale cigarettes. We asked to move, and the night receptionist offered a comfort room “just for now,” with a promise to switch us in the morning. Fair enough—at 3 AM, we were too tired to argue, even though the shower didn’t work.
The next morning, we spoke to reception. She told us to eat breakfast first and she’d sort it out. When we returned, a different staff member was there. I had to re-explain everything. He got visibly annoyed but eventually gave us a new room. Except… it hadn’t been cleaned. The previous guest had clearly just checked out. We left our bags and explained we’d be out all day, assuming housekeeping would take care of it.
When we returned, the room was still dirty. The receptionist threw his arms in the air and said, “I have no other rooms, that’s it.” We clarified we didn’t want a new room—we just wanted it cleaned. My partner, concerned they might simply remake the bed without changing the sheets, checked them. Sure enough: pubic hairs on the sheets.
I went to reception and bumped into the cleaner. I asked him to change the sheets. He got defensive, saying it wasn’t him who cleaned the room. We said it didn’t matter—we just wanted clean sheets. He brushed the hairs onto the floor and said, “See? It’s fine.”
The manager called me. I explained everything. He told me there was “no problem” and hung up. Another manager came to our door. I asked for a full refund. He refused, but finally agreed to change the sheets—after again insisting we couldn’t move rooms. We repeated: we don’t want to move, we just want clean sheets.
To top it off, the walls are paper-thin. You’ll hear everything—conversations, showers, and intimate moments you didn’t ask to be part of.
Otherwise, if you’re looking for super budget, the beds are comfortable. Just don’t look too closely."
