Park Plaza Arena Pula

"We have written many reviews over the years of the various hotels we have stayed in. The Park Plaza Arena in Pula is at the very top of these. We stayed here for 4 nights and had a fantastic time. First of all, the service of ALL staff was incredible. We would like to thank everyone who made our stay so enjoyable. It started well, when we checked in and found bubbles and snacks in our room together with a note wishing us a happy wedding anniversary. All around the hotel, we received service with a smile, genuine helpfulness, and good communication. Some (pool bar staff) even went over and beyond what was expected. We were given a bus timetable on arrival and told where the bus stop was (max 10 minute walk from hotel). It was so easy to use the public transport into Pula centre. Our room was spacious and had everything we needed. It was cleaned by the time we returned from breakfast (between 9 and 10am), and it was always spotless. Breakfast buffet was plentiful and extremely varied. If anything had run out, we only had to mention it to the staff and a refill would arrive very quickly. We prefer to eat out at independent restaurants but we did use the evening buffet once. The food was high quality, and the wine/beer was good too. The deep tissue massage I had was excellent. We did not use the pool more than an hour per day but there always seemed to be plenty of loungers, chairs and tables. It is hard to find anything less positive to write about - but if we have to mention something it would be the music around the pool, which was unnecessary and slightly annoying in our view. We would love to return!"

"Lovely hotel, with an excellent buffet breakfast, comfortable rooms, efficient laundry service, and a short walk to the sea, with a beautiful view; we would stay there again"

"Great resort in Pula. The hotel is charming and modern and the rooms were very comfortable with all the amenities that you would need. The breakfasts were fantastic with many choices and had a great restaurant for lunches and a large buffet dinner. The service was very good and the staff were very friendly. The highlight of the property were the two person chaise lounges along the Adriatic Sea and the rocks along the shore were great for watching sunsets. They have a large outdoor pool with many chaise lounges and the deck is cleaned every evening. Nice touch was free parking."