Imperial Vienna

"This hotel was just as spectacular and elegant as in their photos. We were so grateful to be upgraded to the mezzanine level with two separate rooms. We loved the decor, the gilded moulding, the chandeliers, the furniture, the high ceilings and the beautiful curtains. However, what made us feel like royalty was the staff. No matter what we needed, someone came right away to assist us. Everyone was stellar. Each evening Inna came by to check on us and gently insisted on bringing us water, towels, etc. She apologized for the lack of vegan snacks, but none of that mattered because her kindness made our stay an absolute delight. We looked forward to her knock on the door. She not only adjusted the curtains for us but showed us how to do it. We never really used or wanted a turndown service before, but Inna made us appreciate such a luxury. We would happily return to this outstanding hotel."

"From the moment we arrived, the service was exceptional and check-in was effortless. Our room was perfect, with the most comfortable beds — I only wish I knew what kind of mattresses they were! The location couldn’t be better, right next to the Opera House and ideal for walking around Vienna. The dining service and management were outstanding — the food was excellent, but the service was even better. From check-in to check-out, everything was five-star. I wouldn’t stay anywhere else when visiting Vienna. Thank you to the entire team for an amazing stay."

"One of the most beautiful hotels we have stayed in. So much character and charm. We got upgraded from a junior suite to the maisonette suite which was out of this world. This 2 level suite was just spectacular. The beds were one of the most comfortable beds we had ever slept on. We had treats left for us at turndown every night. Their signature torte on arrival was a lovely touch. The hotel is close to many attractions. The staff are willing to please and go out of their way. Housekeeping are fantastic. Definitely one of the finest hotels in Vienna."