Austria Trend Parkhotel Schoenbrunn

"A mixed experience – let’s get the bad out the way first: The room wasn’t ready at check-in time of 15:00 and I was just told to come back in 30-45 minutes. A simple ‘we are sorry, please take a seat on our terrace and have a drink on the house while you wait’ would have been a much better option. The other disappointment was the restaurant. Good menu, good selection of beverages but poor service. The starter came quickly, then a very long wait for my pork medallions, which never a came but instead a Wiener Schnitzel eventually arrived. The waiter blamed the kitchen for the mix up and promised to bring what I had ordered. After another long wait the pork medallions arrived – meat was stringy, the vegetables and noodles were cold. I left - at least they never charged me for the meal. On the positive side: the location is excellent, very close to the Schönbrunn park and palace; and the district of Hitzing itself is one the most desirable areas of Vienna with the Schönbrunn Zoo, the Hermesvilla, the Klimt Villa and the Otto Wagner Hofpavillon. It is very well connected with the U4 to Karlsplatz/Naschmarkt area and the Opera, the Wien Mitte station (for the fast airport express train) and the Schwedenplatz in the old centre of Vienna. The hotel offers a traditional décor, my room was fairly large and comfortable, with a decent size desk, a small balcony with a table for two and a view towards the Vienna Woods. Good-sized bathroom (but no toiletries, slippers or bathrobe). As much as my restaurant experience was disappointing I can’t fault the quality and variety of breakfast buffet and you can get eggs and omelettes cooked to order. And all available at a fairly decent price – excellent value for money."

"Beautiful hotel, choosen for it's great location and price. The hotel is located on a busy road, with a small area to stop briefly so you can check in or out. The parking nearby was very expensive (€40 per night), but there was a very good multistorey car park 10 minute tram ride away which was €4 a night. We had the obvious concerns about leaving our car here, but it was clear that many very nice cars from all over the EU park here without any issues. The receptionist on the desk gave us clear directions on how to get there. The hotel was stunning inside and out, filled with charm and style. Clean and comfortable. Our room was large with high ceilings and part of a trio of interconnecting rooms (doors were locked), there was a balcony were we had breakfast and dinner. I would advise not to have a room with a balcony or an interconnecting if you are a light sleeper. The road outside was noisy and I could hear the floorboards squeaking when people were walking around in the other rooms. Our daughter had a fold away bed with a very good quality mattress. It was a bit high, so if your child moves arouund a lot in their sleep I would put some pillows on the floor just in case. I was overjoyed to find an area for runners. Details of running routes in the palace grounds, towels and wate; but why are all the routes finishing at randome distances like 4.7km? The zoo and summer palace were within easy walking distance, with the rail connection about 5 minute walk away."

"Well, our 3rd stay here in 4 years. So convenient for Hietzing and the U4 Ubahn into Central Vienna. Very spacious Room on the 3rd floor with Balcony and Walk In Shower. At the back overlooking the gardens, so beautifully quiet. Schloss Cafe is ideal for Coffees and light snacks. We usually take Breakfast at Mario's (see separate review). Housekeeping is not needed every day, but we only had 3 days out of 6 Hayling Seagoon"