Barceló Fuerteventura Castillo

"Many things to do. Big hotel, in realne hotels from the same company. Great Beach, nice pools. Very good food. Interesting and high quality entertainment."

"A very large hotel complex (approximately 964 rooms) of 15 hectares divided into three hotels, sharing common infrastructure. You will not have a feeling of solitude. Given the size, you wear your bracelet of various colors for authorized access. Well-managed mass tourism. Significant distances for access to the thalassotherapy center at one end of the complex, meaning a lot of walking and time, dining areas (buffets spread throughout the complex), two restaurants (also located at the same end). It is big… The buffet assigned to the Barcelo Fuerteventura Castillo is mundane, where salads, pasta, and potatoes dominate. The room occupied is an open bathroom type, the shower door opens onto the bed with a sink in between, separate toilets. You either like or dislike the open bathroom style. Otherwise banal room. Rooms, common areas, and gardens are perfectly maintained and very clean. Pleasant staff. Average for these complexes with nearly 1000 rooms, standing out neither for the worse nor for the better. Given the price, rather disappointed by the average."

"We returned today from a week's vacation at the Barceló Fuerteventura Castillo. Overall, the food was varied and of good quality, but unfortunately the cleanliness of the room left something to be desired: we found ants for the entire duration of our stay. What really ruined our vacation, however, was a theft that occurred inside our room. I had left my beach bag with my purse inside, containing 100 euros in cash and a pair of pearl earrings. Upon our return from dinner, we found the purse emptied and put back in its place. We immediately reported the incident to the reception and, through the hotel staff, we filed a report. What disappointed us the most was the total lack of assistance and subsequent communication: after the report, no one updated us or provided explanations. What made the situation even more unpleasant was the fact that the lady from assistance had told us that similar episodes had never occurred. And yet, during our very same week of stay, another couple from Turin told us that they had suffered a theft in their room. Beyond the financial loss, it is unacceptable to spend a vacation without feeling safe in your own room and, above all, not receiving adequate assistance when such a serious incident occurs. Little professionalism, no communication, and zero support. A great disappointment, which inevitably compromised our experience and which unfortunately also overshadowed the positive aspects of the stay. It is not the theft itself that is the only reason for our dissatisfaction, but above all the way in which it was handled."