"We’ve just got back from our family holiday here and all I can say is how amazing it was from start to finish.
We went as a whole family, 11 of us in total. With 7 adults and 4 children, age 3, 7, 14 & 16.
It’s a beautiful hotel, well kept and extremely clean, all staff are very friendly and helpful.
It’s such a lovely chilled but fun atmosphere.
I’ll start with the pool: there’s a number of pools, some more relaxed and chilled than others. The main pool often has the animation team playing music, doing dances, organising games such as water polo, aqua aerobics etc. they also often bring out a water mat the kids can run across which goes down brilliant (with adults and kids!) and an inflatasault course/slide. The animation team are happy, friendly, encouraging and clearly enjoy the job they do!
There are plenty of sunbeds, parasols (a parasol for every 2 beds) and tables around the pool. No sunbed wars here! If you really want a certain location you would need to be up around 7/8am. However you could turn up at lunch time and you would always be able to find a few spare beds.
All inflatables are allowed in the pools too. There’s two small kids pools and a splash pad which is fab for little ones. Along with a couple of bigger slides which our 7 year old and 14 year old enjoyed.
Towels are available for hire. It’s a €10 deposit per towel which you get back at the end of your holiday, and you get towel cards to exchange them for fresh ones when needed.
Room: our rooms were basic but very comfortable, slightly dated but everything worked and they are well maintained and very clean. Air con, fridge and even a coffee machine in each room. The hotel is split on multiple levels, but there’s plenty of lifts making it accessible for everyone.
The cleaners come every day and make such a great job of having a tidy round, changing/making the beds and giving new towels if you want them.
Food: there’s one main buffet restaurant (with an extra overflow restaurant, but this is similar layout and exactly the same food. It just stops the main restaurant getting too full) the main restaurant is a good size, you could always find a table, even for our bigger group. And there’s plenty of staff on hand cleaning tables and taking plates away etc.
the food in these restaurants was probably one of the nicest of any all inclusive buffet we’ve ever been to. There is plenty of selection, truly something for everyone, with full cooked breakfasts, pastries, breads, fruit, seeds, omelettes made to order etc. pancakes, Nutella, waffles, fresh honey in a morning. Full variety at lunch time, as well as evening meal being a different theme every night (Indian night was amazing!) with plenty of fresh meat being cooked, joints of meat, vegetables, salads, always two types of pasta and sauce (bolognaise/ carbonara etc) and delicious pizzas fresh every night, always a good selection of desserts and ice cream. There’s also a little kids section where kids can serve themselves.
There are 2 à la carte restaurants, and each stay gets one visit to each. The steak restaurant “bones” lovely service but I wouldn’t say the food was amazing here. Still nice, but not our favourite. And the Italian which was beautiful and we all enjoyed. (Top tip, they’re next door to each other and the desserts come from the same kitchen, so if you’re child (or you) enjoyed their dessert in one you can ask them for it in the other).
There is also a snack bar which opens from around 10.30 until 5.30ish through the day around the smaller pool. This serves pizzas, pasta, chicken nuggets, chips, salads etc. and they also have a bbq going daily where you can get fresh burgers/sausages etc. as well as paella. There are plenty of tables here, all outside but under a canopy away from the sun. As well at this there’s also a little food truck which is stocked all day with fresh burgers, hot dogs, chips and fruit which you can just go and grab. I’d say the ONLY thing lacking would be any sort of nibbles such as crisps/nuts etc. but that’s really the only thing I can say.
Bars/drinks: there’s lots of bars around the resort, the main bar being the sunset lounge which offers inclusive cocktails, spritis, mixers, beers etc. there’s also a self serve section for water/soft drinks, teas and coffees.
There’s the pool bar around the main pool serving the same selection of drinks, with a self serve beer and wine tap, kids slush machines and soft drinks.
The snack bar has a small self serve section of soft drinks, slush, wine and beer as well.
Entertainment: this was fab, there was always something going on if you wanted to be involved, or quieter areas if you prefer. There’s a kids mini disco on every night in the showroom around 8oclock for an hour, usually followed by an act such as a singer, dancing, fire performers, magician etc. on after. There is also often entertainment on outside the sunset bar too, sometimes as an alternative to what’s on inside, sometimes afterwards. They do a kids carnival once per week which had a circus act, party dances, balloon modelling, face painting, games, bouncy castle etc. it’s brilliant for the younger ones! There’s truly something for everyone. They even held a foam party during the day when we were there which the kids loved. Theres a high ropes course (all of this is fully included too) which they can go on as much as they like, they just have to book the day before).
We also went in the spa and had the couples package for my birthday. This was lovely, the massage was one of the best I’ve ever had! And the staff were all so lovely. The spa itself is say is a little dated with a few updates needed, but really nothing to ruin your experience, it’s very reasonably priced (€21 pp for 2 hours spa access, or other packages available for treatments).
We did request a late checkout as we had an evening flight, but unfortunately the hotel was full. However they let you use the spa showers/facitlites in this case, and there is a luggage room to store your cases, so we actually found this completely fine and really wasn’t an issue.
There’s a shop in the hotel selling everything you would need, such as snacks, drinks, toys, inflatables, souvenirs, essentials, sun tan creams, swim suits etc. there’s also a landy shop, which is the hotel mascot, so everything in there is a big giant turtle which my youngest loved 😂
The hotel itself isn’t too near any particular resort, you can walk down the hill and either go left or right and you can find a couple or little shops/restaurants, but nothing too much happening. It’s a steep hill back up though, so a hard walk or about €4 in a taxi (definitely worth the money!)
We booked the hotel bus trip to the market in Costa Adeje, this was €20 per person, around a 30/40 minute coach ride, but it’s just for that hotel so no pick ups and drop offs. It drops you right outside the market for the morning. The market is fab! I would recommend, we all thoroughly enjoyed the trip. Over the road from the market is some lovely bars and coffee shops for you to sit and cool off, with a small shopping mall (air conditioned and toilets!) if you got sick of the hustle and bustle of the market.
We also done the night time Siam park, but booked this all seperate (just some adults and the older two children went), so this was about €45 each way in a taxi, but a taxi can fit 6 people, so cheaper than paying for an excursion per head, you can also arrive earlier and get in earlier to avoid the queues.
If you’ve got this far well done, and sorry for the essay, but I love a review that really helps me get a feel for the hotel and what it offers. And this one was up there with the best for us, so if you’re going ENJOY!!"