Barcelona Princess

"This hotel is a mixed bag of quality.Upon arrival on Monday,the receptionist though got the job done,came across as very uninterested and coughed through most of the interaction.The lady at breakfast desk in morning was lovely and friendly.The young staff in the bar were also very polite and friendly.when we got to our room on the 19th floor to our horror discovered no access to fresh air,as the windows were locked closed.The a/c was very poor and the room in the high temperature,was unbearable at times..The breakfast is o.k in the morning,but instructions were poor for people who struggle with the language.There was 3 different service sections and we didn’t discover the one down the back,until the second day.One young server was too enthusiastic with clearing the dishes,and just lifted the plates etc on the tables,when people had just about finished.The hotel is central and beside transport etc,but the a/c and dismissive staff attitude,wouldn’t make it top of our agenda to revisit,if we ever return to beautiful Barcelona.."

"Second stay at this hotel after a mixed experience in April. Reason for returning: business trip, non-flexible dates, and a very busy week in Barcelona. My first choices were fully booked. I did, however, note a clear improvement: - a quick, easy, smooth check-in with very friendly staff. - elevators that work better. - an impeccable room. Thanks to the housekeeping staff. The downside remains the breakfast: the quantity is there, but the quality is still lacking. Fried eggs that were completely dry at opening at 7:00 AM, a pancake machine that puts them out almost raw, a sweet, very sweet selection, insects in the fruit juices. Everything else was truly satisfactory and I plan to return, but I will go have my breakfast across the street: there are several restaurants that offer it."

"We found the stay very pleasant. The rooms were very clean and also very nicely furnished."