Sunrise Emerald

"**Wonderful stay at Sunrise Emerald, Protaras** Sunrise Emerald in Protaras is a beautiful hotel with a stylish, elegant design and a really welcoming atmosphere. The food was excellent, with plenty of variety and consistently high quality throughout our stay. What truly made the experience special, though, was the incredible staff. Everyone was friendly, attentive, and genuinely committed to making guests feel welcome. A special mention must go to the Indian team members, who went above and beyond every day. **Vishal, Upendra, HussainPreet, Muskan, and Suhail** were exceptional — always smiling, helpful, and incredibly attentive to every little detail. Their warmth and hospitality really stood out and made our stay even more memorable. Sunrise Emerald is lucky to have such a fantastic team. Highly recommended!"

"Overall a lovely clean hotel but has potential to be so much more. The location was nothing special. Nothing much around to do in the evening other than stay in the hotel or get a taxi to Protaras or Ayia Napa. Lovely beach nearby but didn't realise it would be a public beach and you had to pay for umbrellas and chairs. Felt a bit undersold on that front with the nice pics in hotel website. The hotel permanent booking of sun beds, and given that same space during your stay is an excellent idea. No need to scramble for beds early in the morning. Overall, atmosphere came across as nice but also chaotic depending what time of day you were experiencing it. During the school holidays this hotel is heaving with children of all different ages, especially under 2s. We've never been to a hotel with so many children! I would say if you just want a relaxing stay as a couple, do not come during the school holidays as we did. Meal times were chaos in the main restaurant so you would have to arrive very early during meal service times for a quiet and floor clean experience. The best restaurant was the top floor Asian restaurant but you could only book each of the 3 extra restaurants once during a one week stay. Food was absolutely amazing and we had some of the best curries ever there. The bedrooms were ok and simple. Lovely simple bathrooms with huge walk-in showers and bathrobes and slippers also provided. How about a nice beach bag as a momento? Beds were huge and pretty comfortable. Everything is still pretty new so everything looked new. Nice coffee/tea facilities and chocolates arrived early evening as part of turn down service pretty much every day. Maybe some soft drinks in the room fridges would be a nice touch and not just alcohol and water? Entertainment during the day and evening was targeted to both children and less towards adults which was around the main pool. Lacking good adult entertainment in the evening. This needs to be worked on more. There were a few singers here and there but nothing special and a bit more of an after thought. Plenty of opportunities to turn the top floor restaurant and bar into more of a party DJ restaurant for adults only? Maybe only on a Fri or Sat evening to start with? Staff were all very polite and worked hard with Zoi being the best hostess anyone could with for. Overall a nice stay in a brand new hotel still figuring out what it wants to be, and whom it's target customer is."

"Value for money 0 _Avoid this hotel!! For what they offer is not for a 5 star hotel! The bufet is POOR mostly pasta ,rice, frozen nuggets, fish fingers, etc) The main pool is cloudy They don't have a smoking area ( only out lobby ,they don't have a sigle umbrella) On the other 3 restaurants ( is needed reservation 1 day before) In the room, the fridge has only water,2 beers & 2 wine ,Not a single soft drink) unacceptable for a 5 star hotel) In the bathroom,they don't put toothpaste/ toothbrush And many more.... For almost €1000 for 2 nights the value for money is not worth it!!"