"This was our ninth or tenth consecutive summer holiday to the Golden Bay Beach Hotel, and whilst one of the more older hotels in the Larnaca area, we’ve never been disappointed. From our experience, you will not find another hotel in Larnaca, where guests receive such a warm, congenial and friendly welcome, and commitment to customer service and satisfaction. The entire hotel team once again made our holiday truly memorable. Additionally, we were incredibly grateful to Ms Irini Filimianova, the Rooms Division Manager, for the thoughtful accommodation arrangements, in allocating rooms close to our friends on the same floor and approving a room extension on the day of our departure.
My wife, dear friends and I were once again hugely impressed by the professionalism and friendliness of the entire hotel team. They truly embodied the hotel’s best qualities. As always, it was a pleasure meeting many of the staff we’ve befriended over the years. They’re always friendly, welcoming, attentive and utterly professional. We thoroughly enjoyed our frequent chats and friendly banter with the restaurant manager and ringmaster of all about him, Mr Kyriakos, Nicos Panayiotov and the entire restaurant team. While many of the hotel team deserve a special mention, special thanks go to: Vernie, Patricia, Donna, Lucas and the poolside attendants Peter and Tony for their friendship, constant politeness and hard work. We also thoroughly enjoyed the ever-friendly, hardworking and jovial pool bar staff, Elecktra and Nikita, as we explored the entire cocktail menu. Choosing our next drink was a lot of fun thanks to their ingenious ‘lucky dip’ system! Finally, we must praise the housekeeping staff for their tireless efforts in keeping our rooms and the hotel immaculately clean and tidy. Their impeccable housekeeping services exceeded our expectations, the hotel was always spotlessly clean.
The green card system for reserving a sun lounger throughout your holiday, is an excellent system. It eliminates the early morning rush to the pool, where you scramble for a lounger. As always, meeting up with fellow guests we’ve met over the years is a key part of our holiday enjoyment.
Over the years, we’ve grown to know the Hotel Manager Mr Anthos Asmrnis very well. He’s truly the best hotel manager we’ve ever encountered on our worldwide travels. His exceptional leadership and communication skills allow him to personally know every member of his team. His guest-centric approach shines through even amidst his busy schedule. Mr Asmrnis never missed a chance to check on our and the other guests’ well-being. Thank you.
While I hope I’m not being overly critical as other guests and reviews suggest (with constructive criticism in mind), the hotel rooms are always immaculately clean and tidy. However, they’re dated and in need of refurbishing, which I believe is scheduled for next year. Breakfast and lunch were always excellent with plenty of choice, but the buffet food at a number of the themed nights became somewhat repetitive. As other guests had mentioned, the pool area is tired and in need of repair. We and number of other guests noticed black marks on our bathing costumes from the pool’s sides below the waterline and the waterfall area was covered in algae with loose stonework.
From our arrival to our departure, my wife, friends and I experienced exceptional customer service. Every day of our holiday the entire hotel team truly went above and beyond to ensure our holiday was enjoyable and memorable. We had such a great holiday, we’re already looking forward to returning in summer 2027.
Our holiday might be over, the memories remain."
