The Savoy A Fairmont Hotel

"Stayed two nights at the Savoy to catch some theatre (including the premiere of Paddington The Musical at the Savoy Theatre downstairs - highly recommend). The Savoy Hotel lives up to the hype - the attention to detail and service was top notch. I was booked in for a Superior Queen but got upgraded to a (recently renovated) Deluxe King at check-in (lovely perk, not sure if it's because of my Accor status but I booked third party). Check-in and check-out was seamless. Everyone at the front desk, the concierge, the doormen and the porters were all attentive, friendly and efficient. I had a parcel delivered prior to my arrival and the concierge sent it up to my room minutes after my check-in without me asking. I appreciate that level of detail! Also appreciated the complimentary minibar (refilled daily), the nightly turn-down service, the slippers, tidying/folding of clothes, replenishment of toiletries and even the little bookmark they left with my book during turndown! The toiletries were lovely - Penhaligon's has an exclusive Savoy Steam fragrance and also the matching soap/lotion/shampoo which can be purchased through housekeeping but otherwise isn't publicly available. For people with mobility issues or who are easily lost, be aware that as this is a large and historic hotel, there's a few more stairs and walking than one might expect. To get to my room from the lobby required me to take two small flights of stairs, walk down a couple of corridors, then catch an elevator up to my floor and continue down a couple more corridors. Wasn't physically strenuous by any means but to get from your room to the lobby can be a 3 minute journey. Minor con: I wish the late night room service menu was more comprehensive. I'd wanted dinner after our show but wasn't compelled by anything on the limited late night menu. Still, I very much look forward to staying here again in the future!"

"Iconic Thames-side hotel with elegant rooms, a storied bar, and attentive yet discreet service. Perfect base for walking to Covent Garden and the West End"

"We had a great lunch for my husband’s birthday. TheFood had plenty of flavour. The staff and restaurant were lovely very clean."