Hyatt Place London City East

"Great location for us and what we had planned. Super service. A spacious immaculate room with a comfy bed. Lovely rooftop bar. We did not eat in the hotel so cannot comment. All staff we spoke to were lovely."

"We stayed for 6 days. Our stay was ok. The room was bigger compared to other places but the toilet area I say is so small for a Hyatt place. So small that even our towels can't dry over night on the provided hanging area. To think that they have paper talking about conserving water. Eventually we had to have our towels changed everyday as they don't dry not even a little. The housekeeping even if they go to room, doesn't check handsoap and shower gel s dispensers. They had to be told to refill it. Shouldnt that be part of every day checklist. On our 5th day I noticed on walls by the toilet that there's water dripping all over the place. And by this time since we are already on the 4th day, personally we didn't call and report it as we moving room is not an option any more as our things are all over the place of course already did shop. So really not an option. On our last day it looked so bad already. I took a video but can't post the video here as it only accept photos."

"Our room was spacious enough and the facilities provided were excellent. The breakfast room is quite small, but there is a good variety of good food."