DoubleTree by Hilton London Greenwich

"Good location , stayed in a twin room, very small but clean. Would stay again"

"The staff on duty last night when we arrived - Neemkit and a gentleman whose name I didn't catch - went above and beyond to assist when a birthday party was so loud that we felt the DJ was in our bathroom! They were up and down the stairs to ask the DJ to reduce the music, to no avail unfortunately - and it was meant to go on until almost midnight! The party was on the ground floor and we were on the first floor so it was very very noticeable and I was trying to get my son to sleep! Eventually around 10.30pm, when it was clear the DJ was going to ignore all requests, they moved us rooms to the 9th floor - blissful quiet. And an upgrade! It was unfortunate that the Hilton did not notify us of this event when we booked, and that they felt it appropriate to book out family rooms only one level above a thumping bass party. That's why I am knocking a star off."

"Quite disappointing stay. Took ages to get our room. They said their system was down but they were not super helpful. I booked a family room for 3 people. We had 2 towels. There was no shower gel or conditioner in the bottles. There is also not a room fridge. Given the recent temperatures and supposedly a 4 star hotel. This is poor. Cost almost £400 for a night. It wasn’t worth it."