City Sleeper at Royal National Hotel

"Because a toom was ready, AFSHA/wency was very helpful with early check in. We were exhasted after an all-night so this was greatly appreciated."

"Horrendous experience at the start of October with the fire alarm going off at 2am. I would understand if a genuine incident or a one off but can see reviews which show that this happens a lot and no reason is ever given apart from some being told a fault with the system . They need to sort out the problem. This is less about safety and more about them Not sorting out the issue causing it. As standing out in the street at 2am for 45 minutes with no explanation isn’t ok. I’ve emailed four times to ask why but no reason given. Aside from this the rooms are really Noisy, the check in desk takes ages and the rooms are tiny. Would never stay there again, please book somewhere else and don’t risk a trip into the street in your PJs or if you’re lucky enough to avoid that the noise in the corridors alone will keep you awake. Not a hotel for those who like to sleep at night."

"Quick weekend trip to London for some futbol for husband, shopping for me and theatre for us. This hotel bear Russell Square was a great location with lots of dining and shopping nearby. The room was well appointed and comfortable. Housekeeping did a great job as well."