Malmaison Brighton

"Food was very good, particularly the steak. We don’t drink, and tried the non-alcoholic cocktails which were superb. The hotel was very clean. On the room, there was a lack of storage space for clothes - good job it was only a two night stay. And, there was only a few squirts left of shower gel on our first night. The bar staff were pleasant and welcoming. However, the big let down was the food service. On our first night, after ordering our drinks and food, we waited 45 minutes for the drinks to arrive and a further 30 minutes for our first course. The excuse was ‘we’re very busy” but there was a handful of people dining that night. The next afternoon, we ordered some ice cream for our daughter and asked for this to be brought to our room. After 40 minutes, it hadn’t arrived and we received a call from reception to check if we’d received it - we hadn’t. It did follow ten minutes later thanks to reception. Also, I would have preferred to have settled the total bill at then end, but couldn’t as we weren’t provided with “pink ticket” by reception upon arrival. A minor oversight, but it all adds up. Would we stay again? Yes, but the restaurant service would need to be much better."

"We have stayed in this hotel three times in the last 4 months and we keep coming back because it is one of the best for a number of reasons. The hotel has great views especially if you're lucky to get one facing the Marina. Parking is free and you have a host of restaurants just below your room if you don't fancy heading into the busy town centre (which is definitely walkable on a nice day as we did it in February). The hotel offers us the flexibility we need along with great service from the staff, and just a generally more relaxed vibe than other hotels in the area. We will back (lots of times)."

"We came to the Malmaison to enjoy the cocktail masterclass for my sister's 30th birthday. From start to finish, the experience was excellent. We made three cocktails with the help of our personal mixologist which were all lovely. Whilst enjoying the cocktails, we also had some food which included buffalo chicken, beef tacos, vegetable tempura and fries. The dishes were all so tasty and very well presented. We would definitely recommend this experience to others. A huge shout out to Roland for making the experience extra special and for making us feel so welcome. He looked after us so well!"