"We stayed here last night as was travelling out of Birmingham airport. We found the room of a good standard and clean. 3am wake up call, happened 👍🏻 Parking is £16 for the night, was abit expensive for me as I arrived at 8pm and left at 3am so was not value for money. I think gold members should have a discount on parking. 😤 Overall wouldn’t put me off staying again as the room was very good. 👍🏻"

"Had a two day stay here, and was more than happy with it. The room was clean and had everything that we needed, with the benefit that everything is relatively new. I would happily stay here again, if needing to stay in the local area."

"It easy to see that the hotel is going through a transition period as upgrades to Marriott standards are made. The communal areas are well presented and comfortable. The meeting rooms are also well presented but seem to default toward a cold temperature from the HVAC system. Obviously that can be locally controlled but it would be nice if it we defaulted to a comfort level similar to that of the lounge area. I can only speak for my room but that is still very much IBIS standard pending upgrades. Huge gap under the bedroom door which let all of the corridor light and noise in through the night and the bathroom is awful. But I imagine it will be of a good standard next time I visit. Service level is generally rather good although there were two instances of very poor service over the week, that appeared to be more of a resourcing issue than that of a cultural issue though. My only real issue is that contractors are still working in communal areas throughout the day which causes huge disruption with noise when you are attending a very expensive training course on site."