Sousse Pearl Marriott Resort & Spa

"We had the absolute best family time at the Marriott Sousse Resort and Spa! Even though we arrived late at night, the staff welcomed us warmly and surprised us with an upgrade to a sea-view room. Waking up to that breathtaking view the next morning was the perfect start to our vacation. The service was impeccable. Every single waiter was incredibly helpful, friendly, and more than happy to accommodate any request we had. We can't recommend this resort enough for a fantastic family holiday! The absolute highlight of our stay and to top it off was the incredible entertainment team. They kept the energy high and made our days so much fun: Amin started our mornings right with the 10:00 AM stretch sessions. Mario brought so much energy to the water aerobics. Amin (aka "Drake") kept us thoroughly entertained with his amazing dance routines and show! Thank you for a great holiday Tunisia from Kanta, Vim, Rhea and Pritti."

"Pearl Marriot Sousse, not very impressed!!, Arrived late at night, tired and hungry, after numerous drop offs in better areas, the lady on reception said she would send a platter of food up to our room as we had missed evening meal, it never arrived, the "superior" we had booked and paid extra for was dated, we paid extra for sea view, we were looking out over a derelict building, the room was average at that, but we were too tired to kick up a fuss. The next day went to reception to complain, the lady just looked at us, no apology for no food, but changed our room...similar layout with a slightly better side sea view..every channel on the TV but English. The food was terrible, lukewarm mostly every single day, and repetitive...the pool area was quite nice, but a long trail through a tunnel to the beach, noone there most days, and the guy just ignored you when you did go down for a walk...there is absolutely no entertainment whatsoever on a night, only football on 3 tvs in the bar, the entertainment team are friendly, but just concentrate on aerobic round the pool, and dancing to music in a corner by themselves on a night!, there isnt a games room or anything, no pool, no darts, no tennis or anything to keep you amused at all and there is nothing outside the hotel...you need to get a taxi to Hard Rock or Sousse centre to find any sign of life. We have been to Tunisia every year for 12 years and this is the worst hotel we have stayed in....and the most money we have ever paid...the only plus is the lovely, friendly staff, they do everything they can to make your stay good, but unfortunately the hotel owners are living off the "Marriott" name, and not ploughing any money into it to make it better...we looked at the reviews before booking....I dont know who is writing these glowing reviews...because the description is far from the reality, unfortunately we wont be returning to this hotel...I actually feel for the staff...they are a credit to the place...but sadly ownership have let the place go."

"I recently stayed at the Sousse Pearl Marriott in Tunisia, and once again had an exceptional experience. This was actually my third stay at the hotel, which speaks volumes about how much I enjoy coming here. Each visit has been consistently excellent, and I can already say with confidence that I will definitely be returning again in the future. As a solo female traveller, feeling safe and comfortable is incredibly important, and this hotel excels in both areas. The property is spotless, beautifully maintained, and offers a welcoming atmosphere from the moment you arrive. A special thank you must go to Mazen, one of the security guards, who went above and beyond throughout my stay. He was incredibly friendly, professional, and knowledgeable, taking the time to share useful information about the hotel and the Marriott brand. His kindness, professionalism, and genuine care for guests made a real difference to my stay. His dedication and work ethic were truly impressive and deserve recognition. I would also like to recognise the lifeguard by the pool, Thameur who worked tirelessly every day. He was always attentive, hardworking, and focused.on ensuring guests were safe and comfortable. Another huge thank you goes to Haroun on reception. Whether helping with my room, assisting with currency exchange, or resolving any questions or issues I encountered during my stay, he was always professional, efficient, and happy to help. In fact, every member of staff I encountered was friendly, professional, and committed to delivering outstanding service. The level of hospitality throughout the hotel is one of the main reasons I continue to return. I highly recommend the Sousse Pearl Marriott to anyone visiting Tunisia. My experiences here have been consistently excellent, and after three wonderful stays, I look forward to returning again soon. Thank you to the entire team for another memorable holiday – see you again soon! ⭐⭐⭐⭐⭐"