One Resort Jockey

"Firstly, let me say...the staff were on point.....they worked hard to ensure that we all had a great experience. The animation team were engaging with everyone and tried hard to get to know all the kids. Special mentions to Mario, Rayan and Aziz who were amazing all holiday. So.....the resort There is talk of them attempting to upgrade it over the closed season to make it a 5* resort. Will be interesting to see what they do to try and achieve that. Basics like giving towels to visitors without having to pay a deposit, having an ATM on site so that you don't need to leave to get money are a most. The 2 rooms that we stayed in were located on the second floor of the main building. Slightly dated now and could use a refresh - Bathroom looks like something from the late 90s....(Doesn't look like the photos - that might be the newer building). We were located at the rear of the building looking out of sea....Really nice view. Sound proofing from the outside noise was good and I have no complaints at all. The hallways would use a good carpet clean or just a replacement to freshen the place up. The lobby was nice and clean with nice seats to sit down and chill. The bar was clean but did need more seats to cope with the amount of people trying to sit down to enjoy the entertainment. Was it clean??? Well yes I didn't really have any complaints as such...Bedding and towels were changed daily if required so all good on that front. The Food.... There are a number of complaints on other posts about the food.....I wasn't overly impressed by the food. There were days were the food was really good and others were I was disappointed. At times, we had to check that the food was actually cooked....Some times I could have used a little more seasoning on the food too. There was always somewhere open to eat though. The Pools.... Clean....patrolled with a number of lifeguards...no complaints at all. The waterslides are on 10-1 and 3-6 which was fine. The stairs on the way up needed to be cleaned more regularly because of grass and mud that is picked up during the day. My daughter slipped at the top of the waterslide as there is no wet flooring matting which meant a trip to the local medical centre for x-rays but that could happen in your local swimming pool so no blame there. Staff were very attentive regarding the incident and in the days afterward. For me, overall, its a nice place to go to...The weather was amazing and with a few upgrades, it could be a great place."

"Currently on our second visit this year to this hotel. Its not luxury but it is clean, the rooms are nice and the food is fine. The best thing about this hotel is the people. Every single staff member here from the cleaners, the waiters reception and especially the animation team work so hard to keep you happy. They really want you to have a lovely time and are very proud of their country 🇹🇳 As they should be. I love tunisia, the people and this hotel 🫶🏻"

"The animation team is great really get you involved friendly make sure your apart of it so good with all the good hotel is good food ok kids club is great"