Anda Barut Collection

"We have recently returned from a memorable stay as a family of four. The hotel offers an excellent range of food and drink as well as many bars and eateries to enjoy them at. Every single staff member was friendly and make an effort with our two children. The hotel is perfect for families and also couples with some designated areas tailored to adults only. The photos on many booking sites don’t do the hotel justice. If you’re considering booking this hotel then book it. We look forward to returning in the future"

"We read up on this hotel while booking and the one concern people had mentioned was the call to prayer being loud however we were surprisingly pleased. It was not loud at all and only last less than 2 minutes. We found the sound calming. Moreover it does not sound off in the night, rather once at sunset and then roughly an hour after that. No noise from the mosque at all through the night until sunrise. I would say people need to be understanding they are in a majority Muslim country and instead of forcing other cultures to change and complaining to suit your own desires people should adapt and be understanding. No issues with the call to prayer at all, we loved it :)"

"We have recently returned home from our stay, and overall, we had an amazing time. The facilities were excellent. The saltwater pool was fantastic, the water slides were great fun, and the kids absolutely loved them. The evening fairground area was also perfect for families, with a mini rollercoaster and bumper cars, which was a real highlight for the children. The food was excellent too. The à la carte restaurants being included was a brilliant touch and really added to the overall value of the stay. It was also great that more expensive alcohol was included, which you do not always get at other resorts. The main evening entertainment was also very impressive. At times it felt like watching a proper circus-style show, and we really enjoyed it. The biggest issue for us was the noise from the mosque next to the rooms near the water park. The call to prayer woke us up early in the morning, and it also went off in the evening when we were trying to get the kids to bed. Unfortunately, the room doors did not seem to be soundproofed well, so the sound came straight into the room. This was a really frustrating part of the stay. My advice would be: do not book a room by the water park if you are sensitive to noise or have young children. Once we were moved to another part of the resort, the noise from the mosque could not be heard and the stay was much better. However, I did have to push quite hard to be moved. At first, the hotel did not seem keen to move us, and it was only after I made it clear how upset we were that they agreed. For a hotel of this standard, I would expect better soundproofing in those rooms, or clearer information for guests before they arrive. I understand that the water park area is the family part of the hotel, so families will naturally be placed there. However, if the hotel addressed the soundproofing and made guests aware of the nearby mosque noise beforehand, it would not have been such a problem. That would allow families to make an informed choice and avoid disappointment during the stay. I also want to give a special mention to some of the staff who worked really hard and made a big difference to our holiday. Nevzat from check-in was excellent. He was very helpful and welcoming, and did a great job helping us with our bags and getting us settled into the room. Berkcan from the pool bar was absolutely amazing. We have a son who has autism, and Berkcan was so kind, patient, and gentle with him. What really stood out was that he built a genuine little friendship with our son, which is very rare because our son usually does not engage much with people he does not know. Berkcan made him feel safe and comfortable, and that meant a lot to us as parents. He looked after us so well throughout the stay and really helped make our holiday more special. Behsultan from the pool bar was also very friendly and welcoming. He made a great impression on us and is definitely someone I would recommend mentioning. Yusuf and Ömer, who were serving drinks on roller skates, worked incredibly hard. I actually felt bad seeing how much running around they had to do, but they kept serving everyone with a smile. They were friendly with our whole family, especially the kids, and really added to the fun atmosphere around the pool area. Great attitude and great service. Veysel from Cape Beach Lounge Restaurant was also very helpful and made a positive impression. Asiye from the children’s meal section also deserves a mention. She worked so hard and was always busy helping families and keeping everything running smoothly. It was clear she puts a lot of effort into her work, and we really appreciated it. Overall, this was a wonderful stay with excellent facilities, food, drinks, entertainment, and some outstanding staff. The main downside was the noise issue from the nearby mosque when staying near the water park, and the fact we had to push to be moved. Once we were in a different area of the resort, things improved massively. If the hotel addressed the soundproofing and made guests aware of the issue beforehand, the experience would be almost perfect."