Xanthe Resort and Spa Hotel

"The hotel has several strong points, but one serious shortcoming significantly affected our overall rating. Starting with the positives: - The staff deserve the highest praise. From reception and housekeeping to the restaurant team – everyone was friendly, professional, and well-prepared. You could clearly see their commitment, kindness, and excellent attitude towards guests. - Cleanliness in the hotel is at a high level, and the approach to ecology also deserves recognition, especially the education regarding food waste. - The food was tasty, varied, and fresh – we had no complaints in this regard. Unfortunately, everything was spoiled by the room we were given, which in no way matches the standard of a 5-star hotel. We received a room on the 4th floor (in the attic) that was very small, with sloping ceilings – in fact, the entire ceiling was one big slope. The low ceiling meant that we regularly hit our heads – this was not a minor inconvenience, but a real problem throughout the entire week. The metal bed frame was heavily scratched and looked neglected due to the chipped paint, which completely does not fit the image of a 5-star hotel. The worst part, however, was that the room had a direct connecting door to the neighbouring room occupied by other guests. As a result, there was a complete lack of privacy and comfort. We could clearly hear conversations and other noises from next door. In such conditions it was impossible to properly rest or feel at ease. For us, this room was disqualifying. You can have excellent staff and good food, but if you cannot sleep and relax comfortably in your own room, the entire stay loses its purpose. To sum up: this was probably our 20th stay in Turkey, but the first one with such a poor room. Staff, cleanliness, ecology and food – all positives. The room – a definite and strong negative. It’s something worth taking into account if you’re looking for a peaceful and comfortable holiday :("

"First of all, it was a great second time staying at the same hotel. In particular, Muhammed at the reception, Batu the bellboy, Seda, Mehmet the à la carte waiter, Nebi the waiter, and Mehmet the beach sweeper were all very attentive and helpful. We were very pleased with all of them. I recommend this hotel to everyone I know. I'd like to vacation at the same hotel."

"It is a dream vacation except for the weather. The hotel, staff, food, service are simply top-notch. The spa offerings are also amazing; you can really relax there. I would choose this hotel again anytime and also recommend it. I have never had a vacation like this. Also with the food, since I cannot eat everything, I must say I always found something. Children are also well entertained, so that parents can come to relax. Keep it up!"