Sural Garden

"This was the worst hotel I've ever stayed in. At 10 am, I asked the reception for permission for my guest to arrive, and said I could make the necessary payment if needed, but they said they couldn't help me. The buffet was in terrible condition. Anyone who goes there will regret it. I hope nobody else experiences this."

"Recently returned from Süral Garden Hotel. We were on vacation from September 21 to September 29, 2026. I really liked the hotel. Agree with previous reviews - a very worthy hotel. I have something to compare with, I have been to all the Süral chain hotels (I have been to Süral Saray 5 times - even before the renovation, once to Süral Hotel and Süral Resort). Now we've reached Süral Garden Hotel. This hotel was chosen because I really like the beaches in the Side area and especially in Çolaklı, and I didn't want to change hotel chains. And Süral Garden was bought for a very cheap price. We were accommodated in the main building, we were lucky, we got rooms with a sea view, on the 3rd floor, so all the beauty, the sunrise, the surroundings, and the gorgeous sunsets were open to our view. The numbers are not new, of course, but everything worked, plumbing, television (several Russian channels), powerful air conditioner, the mattresses on the beds are new and comfortable. Cleaning was every day, towels were changed every day, tea-coffee, water in liter bottles was replenished every day, and we are not greedy, we left a dollar, so we had no complaints. The beach has fine sand, a gentle entrance to the sea, the water is crystal clear, there are always many sunbeds at any time, the distances between the sunbeds are large. Every morning the beach is cleaned, the sand is leveled, and trash is removed every evening. The beach staff work excellently, no complaints or remarks. The road to the beach takes about seven minutes, I thought it would be problematic, but it turned out to be very nice, a beautiful alley, it's very pleasant to walk without rushing. The main restaurant in the main building (breakfast and dinner), lunch is at the beach restaurant. The food was good, believe me, no worse than in the 5* Süral chain. Every day there was meat, fish, chicken, several types of salads, side dishes, appetizers with very interesting presentation, there was always soup (one type) but different every day, cheeses, different baked goods and buns, vegetables, fruits, watermelons, melons. I would like to especially mention the desserts - 2-3 different cakes every day, 10 kinds of pastries, Turkish sweets - everything is very tasty and fresh! Thank you very much to all the chefs and restaurant staff – everything was delicious and very worthy! The waiters in the restaurants and bars tried very hard, I never saw dirty dishes on the tables! I want to thank all the hotel staff - everyone is very attentive, friendly, and hardworking! This hotel pleasantly surprised me - it's a great option for a quiet, comfortable vacation at a reasonable price. We are definitely planning to come back!"

"I'm not staying at this hotel for the first time and I'm not sure if I'll come back here again. Lived in the main building with windows facing the street. Opposite the Von hotel, its compressor is just terribly loud. The back side leads to the chicken coop. So I don't know what's worse, there will be no silence anywhere. There was a strong smell of sewage in my room and on the entire fourth floor. When entering the bathroom, the smell was overwhelming. The neighbor's front door lock wasn't working; a worker came to her several times, fiddled with it, but couldn't fix anything. Problems are not solved quickly and without desire. The beach is gorgeous, nothing to add. The food was decent, they gave beef for every dinner. Although the breakfasts are the most meager, there isn't even proper ham, only soy. The desserts are monotonous, they used to be much tastier, many regulars noted this. The plates are being cleared quickly. But sometimes I had to ask to remove the dirty table. They started cleaning at 8:45 PM, although dinner is until 9:00 PM. There were no huge queues at the bar. The friendliness of the bartenders depends on their mood. Sometimes they smile, and sometimes they pour with such disdain that you don't want to approach them next time. The animation is very boring. It ended at 9:30-40 PM, then many vacationers wanted to dance, but the DJ played the same recording and invited everyone to go to the club. Why it could be suitable 5 times in the evening, which was quite annoying. People asked him to play songs, and he refused in a rather rude manner. Although sometimes he pleased German tourists at their request. A very unpleasant type, interested only in extra earnings for going to the club, but not in the vacationers having fun. It's a pity that the hotel is getting worse instead of improving."