Side Zeugma Hotel

"The hotel looked clean and well-maintained at first. However, on the third day of our stay, five of us suffered from food poisoning after eating fish at the hotel. As a result, we ended up in the hospital. What was particularly disappointing was the hotel’s complete lack of response and assistance. They did not take the initiative to help us, and we had to seek medical assistance entirely on our own. This was a very unpleasant experience and seriously affected our stay."

"We spent our vacation at the Side Zeugma Hotel. The hotel itself was okay, the food was good, everything very clean, quietly located, small, but I must issue a serious warning regarding the hotel management. When I fell ill at night with severe diarrhea, vomiting, and chills, the hotel staff at the reception did not refer me to a regular hospital, but instead funneled me into a private cost trap. For a three-hour outpatient routine treatment, I was charged 2401.30 euros right in the treatment bed. An employee of the hotel confirmed to me that I was not the only one to whom this has happened. Only when I confronted the hotel manager directly with the incident and threatened to call the police did the management back down and organize an immediate partial refund of 400 euros in cash. My conclusion: The hotel refers sick guests to overpriced private partners. Anyone who gets sick here should not let the hotel staff help them. Call your health insurance provider to see what to do, or go to a state hospital (Devlet Hastanesi) in Manavgat on your own to protect yourself from extreme costs."