NG Phaselis Bay

"From the moment we arrived at NG Phaselis Bay, it felt like we had barely left — that’s how at home this place makes you feel. Our latest visit reminds us why we keep came back. It’s not just about the stunning venue (which is truly exceptional), but about the people who make the experience unforgettable. Every team member goes above and beyond — every request answered, often exceeding expectations. The NG Guide Team and in particular Kabeer spent time communicating and calling us before our arrival to make sure we would have everything we need. Their warmth and professionalism turn a beautiful resort into something genuinely special. Leaving is always the hardest part, but it’s made easier knowing we’ll be back to create even more memories. For a family that never used to holiday in the same place twice (let alone three times or more!), that says it all. NG Phaselis Bay sets a new standard — one that makes every other vacation hard to compare. Our only challenge now is choosing between exploring new destinations and returning to the one that has truly captured our hearts. To everyone at NG Phaselis Bay: thank you for consistently creating an experience that exceeds all expectations. You’ve helped us build memories our family will treasure forever. 🌊✨ We would like to say a big thank you to the following personnel who made this latest trip special and gave our son Oliver a lot of extra attention. Lifeguards Erfan & Hasan Faruk Niş Gökmen Değer and Cansu Saraç at Burger & Beer Malika at the Champaign Reception Main Restaurant House Maid Birsen yildiz and Mehmet who went the extra mile to help make sure the regular spaces we used were spotless. Two Gentleman Çagdas and Salih who always made the extra effort to check I was ok and had everything we needed every single time I saw them. And finally, Kabeer from the NG Guide Team. Words are not enough to explain how much effort Kabeer added to make sure our latest visit to NG Phaselis Bay was the most memorable. My sincere thank you to you and the whole NG Phaselis Team for making our latest visit so special."

"We enjoyed our experience here so much last year we decided to come again and we were truly not disappointed with anything whatsoever at the resort !!! The rooms are amazing , clean and sooo comfortable. The staff are one of the highlights as everyone is so polite , welcoming , friendly and professional . When you arrive (we had ours beforehand) you receive a WhatsApp from your individual “assistant “ so any information or questions you have can be sorted out efficiently and immediately . Our assistant was called Kabeer and he went above and way beyond anything that could possibly be called for , he’s an absolute star and we can’t thank him enough . I hope management value him as much as we (and other guests ) do , keep doing your excellent work Kabeer , thank you once more . The food and drinks are amazing too in the main restaurant . Lots of activities going on around the hotel and the pools etc My granddaughter and I loved the waterpark which was great fun . If you’re thinking of coming here then don’t hesitate because you will truly not be disappointed , enjoy . Ps"

"Just home from a family holiday (7 people in their 60s, 30/40s and age 11) A true 5 star hotel as supposed to a 4/5 star. Excellent service, all staff so friendly and want to go above and beyond, even at end of season! Ultra all inclusive with lovely little extra touches….fruit/crisps/nuts served with drinks at the pools/bars, branded alcohol, hot tasty food where literally they serve everything you could possibly think of, 24 hour Moet and choccies bar in reception area. We decided not to pay extra for the a la carte options but was not disappointed by the humungous buffet with beautiful presentation and live cooking stations. Some meals we opted for the Nautilus restaurant so a sit down menu/dining experience overlooking the mountains and sea instead; the food and choice was fab, and was different options to the buffet restaurant too. Burger resturant a real must which served fancy gourmet burgers and sides. Swimming pool area by the sea was wonderful and clean, waiters on roller skates around the bars/pools, and the sun loungers even had little call buttons if you didn’t fancy strolling a few metres to the bar lol. Special mention to Mimmet and Sadir and waiters in Nautilus but all staff absolutely lovely and smiley and energetic. Main evening shows 9.30-10.15/10.30 ish were actually really great with companies clearly sourced in each night to entertain with music/dance/acrobats as supposed to some hotels which is in-house. Beach area was so chilled and nice to have this quite close to the pool area where the kids play but also far enough away to feel like a totally different vibe. There were so many little extras (too long to list on here and don’t want to spoil the surprise) that really made it a hotel that stands out from all the other 4 star and “supposed” 4/5 star all inclusive hotels I’ve stayed at before. You won’t be disappointed. You also won’t go hungry! My only feedback would be to advertise the day/evening entertainment for the week ahead to help with a bit of planning, as supposed to a text on the app each morning for the hours ahead."