NG Phaselis Bay

"A wonderful resort holiday, I thank the entire team, especially the general manager Cenker Bey, Ali Bey, Chef Engin Halil Bey, and the F@B manager. It's a very successful and high-quality establishment. The food and room service were excellent, and especially the beach manager Çağdaş Bey and his team, who, as always, exceeded expectations. Thank you to the whole team ❤️"

"The NG Phaselis Bay impresses us in almost every respect and offers service as well as culinary quality that, in our opinion, are above the level of many other hotels. The rooms are very clean, generously sized, and offer a particularly large amount of storage space with numerous cabinets and drawers. The minibar is also excellently equipped and offers a large selection. and food was superr We are **more than satisfied** and feel completely comfortable. We would especially like to highlight the support of our assistant Hasan. With his friendly, attentive, and helpful manner, he made our stay even more pleasant, relaxed, and comfortable. Thank you very much for this great service!"

"This was our second visit to this amazing resort as a family of three, and once again, we had a fantastic stay. What really sets this resort apart from others is the staff. Wherever you go, every team member is welcoming, helpful and genuinely interested in making sure you have the best possible experience. It’s this level of care and attention that makes the resort so special. A huge thank you to Kabir and Hassan, who looked after us throughout our stay as our personal assistants. What made it even more special was that they were both here during our visit last year and actually remembered us. That personal touch really does make a difference and shows just how much they care about their guests. Our room, 1808, was kept spotless throughout our stay and offered excellent views across the bay. The minibar was replenished daily with a great selection of quality products, and the overall standard of housekeeping was excellent. Our favourite restaurant was Nautilus 24 Hour. The staff were fantastic, and the quality of the food was extremely good. We would also highly recommend Capella Italian à la carte. It’s definitely worth a visit and was another real highlight of our stay. Our favourite chef was by far the lady who makes the omelette’s each morning at breakfast! We never caught her name, but you can’t miss her with her beaming smile and excellent skills! We also have to give special recognition to Mehmet at the main pool. He is always willing to help, takes the time to have a friendly chat and genuinely goes out of his way to make guests feel welcome. On our last day, he had even reserved sunbeds for us without us having to ask. That level of thoughtfulness says everything about his approach to customer service. He works tirelessly to keep the pool area clean and well presented and is a real asset to the hotel. From a cocktail perspective, Monte Cristo Bar and Infinity Bar bar tenders deserve a special mention. The teams really know how to make a fantastic variety of cocktails, and the quality of the drinks and service was excellent. The staff were friendly, attentive and always happy to help, making both bars great places to relax and enjoy the atmosphere. Once again, it was the people who made the experience so enjoyable. Overall, we cannot praise this resort highly enough. The rooms, restaurants, food, facilities and stunning views all contribute to a fantastic holiday, but it is the staff who truly make the difference. Their genuine warmth, attention to detail and willingness to go above and beyond make you feel valued as a guest rather than just another booking. Having returned for a second time, the fact that team members remembered us made our stay feel even more special and is a real credit to the management and everyone working at the resort. Thank you to the entire team for another fantastic family holiday. We have made some wonderful memories and would highly recommend this resort to anyone looking for a luxury holiday where exceptional service is at the heart of the experience. We are already looking forward to coming back for visit number three!"