Regnum Carya

"Positives. Very clean and very good kids club. The beach staff are also fab and faultless as is yousef (Joseph) the photographer. The hotel its self is beautiful and you have the ability to use two hotels which is very good. The concierge I found brilliant very quick to respond and very helpful. Aqua park staff are very kind all smile and are very efficient. Areas of development for over 12k there are some things you’d expect. The room was sometimes filled with coffee sometimes not. I forgot contraceptive (condoms) however sometimes filled sometimes not 🤷🏻‍♂️ My mother is badly allergic to cats and they are everywhere we have the pearl villa and they are always at the door and force themselves in which freaked out my daughter who’s scared of cats for some reason. The buffet staff sometimes bring a high chair sometimes don’t leaving service hit and miss we found the women were far better the the male servers On check in they asked for a credit card which is fine I went to play the arcade with my son but was advised it comes off that CC, went to swap CC at reception and was told no it can’t be done which felt unhelpful I can’t see why I don’t want my wife to pay and add my CC again for the price you pay id expect a certain level of service. Indoor pool staff the 3 times Iv been have not made eye contact or moved from there seat near the doors or than to walk outside, very cold however reception to that area were always amazing Last two days of holiday left and I’m not sure I’d come back on some of the short comings"

"I want to say we’ve been served by the great guy he was look after us every night always ask do we need anything? We’ve been feel really care and important his name is Murat cicek How do you recommend?"

"After several family stays at this hotel, we must note a decline in certain services. Indeed, the à la carte restaurants have become fee-based. It must be noted that given the high price of the stay, it is surprising to have to pay an additional 30 euros per person, whereas a few years ago, everything was truly included. Access to the CIP services at Antalya airport is also no longer included. The price of the rooms has increased, but the offering, for its part, has decreased. The new water park and the Kids Club are very beautiful and very well laid out. We had a very nice vacation, but a decline in services is to be noted."