Vincci Palace

"I did a lot of research to find the perfect hotel in the old town but also at a reasonable cost and this hotel ticked all the boxes. The hotel is lovely. We had an inner courtyard room which had all the amenities except an iron. The bed was comfortable and the shower was good. The highlight for us was that we were staying to celebrate my birthday and the hotel sent up a bottle of very nice cava and a piece of cake and candies. It really made me smile and I can’t thank you enough for making me feel extra special. We had breakfast included in our stay and I would say that this was a little disappointing. Usually at other hotels we’ve stayed the staff usually ask if we would like to order a pot of tea or coffee as we are seated and each day we had to find staff to request it. The first day we were brought a pot of coffee and a pot of milk. The second day we were only brought a pot of coffee. We asked for a pot of milk but were told to go get it ourselves from the bottle in the breakfast area which is used for the cereals. I just thought this was disappointing having to take the cup of coffee to the breakfast room to add the milk. Also no-one mentioned that we could order separate cooked to order items. We noticed these on the menu and had to find staff to ask was it ok to order them. Have to say the quality of the items wasn’t great when they arrived. I don’t want this to take away from an otherwise perfect stay. I would definitely recommend the hotel but just not the quality of the breakfast. There are so many delicious bakeries on the doorstep that I would choose to do breakfast elsewhere if I stayed again. "

"Very good location to see all of the city , comfortable rooms, good breakfast. Friendly and polite Would definitely recommend and use again "

"The room was not good isolated. There was a ventilation machine that sounded the whole time and we could hear conversations from the corridor "