Neptuno

"Neptune is the god of fresh water, but we didn’t expect our hotel room to get lots of rain which came in through the leaky roof consistently throughout our stay. Worryingly, we were on the third of 4 floors, so wonder what the floor above us was like. We moved from 302 to 304 but the new room also leaked. Very disappointed at the managers general unfriendliness and lack of response to the issue. In contrast, the younger receptionists, particularly Gisela, were very good. But overall would not go back and feel I’ve hugely overpaid for a poor experience. Somewhat ironically, they had the cheek to charge us €10 per umbrella!!!"

"Went for a Thai massage in the spa, would highly recommend. The pain I was having in my shoulder disappeared. The experience was both effective and enjoyable. The ladies were lovely. Thank you"

"We booked king-size junior suite ocean view suite. We had a spacious lovely room with a view the beach and ocean! The windows were one of those standing balcony windows so you can lean out and soak in the view. I love people watching and I had so much fun looking at the ocean and looking at the wonderful boardwalk area as couples and families and people walk back-and-forth and ordered corn from the wonderful corn vendor that was always stationed right there on the corner (definitely get a piece of grilled corn from him!!). Staff was really friendly. Hotel was gorgeous to look at it every angle you could feel the local art of the area, no matter where you turned. We arrived a couple of hours early and our room wasn’t ready, but they’re really helpful and securely tagged and locked up our luggage and were helpful and told us where to walk to get food but it wasn’t hard to find because all you do is walk out the door and there’s the wonderful boardwalk area with kilometers of restaurants and bars. Do eat often at their restaurant we love their dinner and the staff is wonderful. definitely make a reservation it will help it not get full so you don’t have to wait for a table. Do order wine which is basically $3 -amazing!! We had the wonderful steak and had croquettes as appetizer which is the go to tapas option in Valencia! Among others! The breakfast is good but at 22 euros we only did it once but they had fresh squeezed orange juice and a variety of fruits and bread with spreads only found in Spain! I will be honest-at night the big nightclub across the way is definitely thumping. If you are a light sleeper probably not the best hotel for you. We are from New York City and it did not bother us. Tuesday night was the loudest the rest of the night the parting lasted until 2 am as opposed to 5 am It didn’t bother us and the windows are pretty sound proof. Do plan to rent a chaise lounge and an umbrella at the stand just across from the hotel (really wide beach takes ten min to cross). Go in morning to secure your chair it is worth $16 euros Really easy to catch cabs and accessible to old city. A 15 euro cab ride will get you into old city Love it and plan to go back!!"