Be Live Adults Only Tenerife

"Let me just say that you never know what you are getting and also your expectations may be a bit more important. All I need to say is enjoy your holiday, have a great day enjing the service, drinks, sunshine and a lovely bunch of great staff. I intend to be enjoying myself in November /December, I cannot fault these absolutely beautiful people who work so hard for the world traveller's. I never spend time to write a review but from the great reception greating for my second time here and those cleaners! THAY ARE OUTSTANDING. I'll enjoy more holidays here and thank everyone here for bending over backwards to help you, tip them everyday that is just a thank you for the hard work, a sweaty barman who works his socks off for us, thank you so much much as its so much appreciated. Last thing I wanted to mention is I met Alba, give her a role in the company as she will be an excellent asset, everyone loved her. Looking forward to seeing you all again xxxx"

"So let’s start with the positive side. Hotel is in a lovely location, few minutes walk to beach and 15 minutes from the old town which is quaint and beautiful. Room, we were on 10th floor which had fantastic sea views, large twin bedded room with comfortable beds, large bathroom with full bath with shower over bath, coffee machine, fridge , consumables replaced daily (we had upgraded before arrival), room cleaned daily - slippers and robe a nice touch and great for when just out of the shower. Small outside balcony but big enough to sit around the table and chill with a drink before heading out. Bar area was clean but could do with more outside tables especially at night as always people looking to sit outside, bar staff friendly and helpful :-). Restaurant was large, clean and had a good variety of choices, if on upgrade there is an area cordoned off but we never used it as wasn’t overly welcoming and still had to use the same food area! Lots of snacks available at pool bar out with restaurant opening times. Pool was large and well maintained, enough sun beds to not have the stupid o’clock rush and life guard happy to source additional ones when required- did see a couple of beds collapse under customers so maybe need to check all to ensure fit for purpose.Overall staff in all areas were helpful and friendly. Beautiful views of mountains and sea to die for. Negatives, unfortunately there are a few which was why 3 score. Lifts, 3 for customers and 3 service, 1 customer working and two service which at times led to large queues and unhappy customers - I’m happy to use stairs but not when 10 flights up, easy walk down which we did daily -needs sorted as one guest saying they have been out of use for years! Food, lukewarm at best, sausages at breakfast were very undercooked in colour but tasty. Pool area slippy and seen at least one person per day slip, no serious injury when we were there but could have easily happened. We hired a kettle, €15 for the week deposit, first time of using blew out electrics, asked for replacement kettle but same thing happened on 3 occasions after being told kettle had been replaced, checked plug point and all ok so was definitely kettle, after 3rd time went down to reception to explain that kettle needs binned on to find out each time it blew it was the full floor who lost electricity -apologies to others on floor - finally got a kettle that worked after 4 attempts. Town itself felt a bit unloved, main centre area beautiful but walk to and from dirty and rundown."

"This is not 4 star!!! Beds uncomfortable, no tea/ coffee facilities in the room, no mirror in the bedroom, low budget entertainment (if it turned up) 3 ambulances called because the pool area is a death trap food never seemed hot enough drinks served in paper cups!! The best and most entertaining was the young girl (Alba) who did the daytime things, she had us all smiling and laughing and works so hard however when she had 2 days off the hotel didn’t cover her and it was boring!!!"