"Was really wary of staying here after reading recent reviews. We did not have an issue here except lack of sleep which I would expect in a location like this.
Food - there was 3 themed nights over the course of our week, Mexican, canaries, Chinese, other days were more or less the same. Breakfast you had fry up, omelette, fruit, pastries, cheese/ham (everything you’d expect).
For in between meal snacks you could have chips, toasties, hot dogs. For lunches we didn’t have often but it would be veggies, pasta, ice cream, salads etc. dinners would have a meat selection, salads, chips, fish, vegetables. I’m vegetarian and didn’t struggle to find something however I’m picky so ended up having veg and cauliflower cheese with gravy most nights but I was happy with that.
Rooms - we got upgraded for free because they “didn’t have our room available” they’re renovating so I assume that’s why. We had a sofa bed, balcony, and a spare room, we chose to sleep on the sofa bed as it was close to the balcony. The balconies are decent size, they had dryer outside so you can hang your stuff. We had a room overlooking the pool and view and I admit it was very loud in the night. Couldn’t fault the shower or bathroom it was spacious, just be careful as the shower can flood the floor and make it slippy. The cleaners didn’t clean the floor all week but I’m not fussy so don’t care but some do, they gave us clean towels and tidied the room when we needed.
Pool/ facilities. We went out of season and never failed to get a sun bed. People would get up at 7 and claim their spot but it didn’t matter. Pools were chilly but got used to it quickly. Hot tub was warm. It was always clean around the pool and pools were sparkling. Sun beds always were clean and comfortable. There’s 2 sun terraces extra either side of hotel with sun beds too. Music played around the pool. There were people with speakers all over the place, the rules say it’s not allowed but they didn’t stop it, it could be a bit over stimulating sometimes if you just wanted to relax. It’s the rules that you bring your own towel and not room towels down, however this wasn’t monitored and we used our room towels each time. Inflatables were allowed in the pool despite saying no.
All inclusive - BRING CASH! You will only get your drink if you have €1 deposit for plastic cup. We didn’t know this and had to take cash out which charged us €5 and minimum you could take out at hotel
Was 20. You get your € back each time you take back a cup. drinks were fine, cocktails of the day would change each day but they were ready mixed, definitely strong and gave my partner his worst ever hang over (a day and a half long) you could get Amstel, and spirits/ mixers. Breakfast 8-10 snacks 11-12 lunch 1-3 snacks 3-4 dinner 8.30-9.30. Drinks started 11am and end 11pm.
Entertainment was minimal, we had karaoke, live music, but it was only a few people watching. Also a fight broke out after some live music, no security came to help despite there being some in the hotel.
The reviews I read made me really concerned about staying here and to be honest it was fine. The only downfall is the rowdy guests that come back at 3am after the clubs shut and are very noisy so you do need earphones as we had a lot of interrupted sleep, however I would expect this from a place like this so can’t complain. I did have to make one complaint as a load of lads above us seemed to be chucking glass bottles and shouting at each other at 4am, they stopped very quickly after this. There was bars very close which had live music until very late too. I generally can’t fault the hotel. Clean, helpful, easy, good location, would stay again"
