Arona Gran Hotel

"We spent a week at the Arona Gran hotel (23rd-30th January 2026) and thoroughly enjoyed our stay. First impressions on arriving at the hotel were very good, reception staff were pleasant and helpful and offered us a drink while we checked in. Our room on the 4th floor was ready for us, which was good. We had opted for a sea view room which overlooked the hotel’s pools and across to Los Cristianos ferry terminal, beach and town. The room was clean and well furnished, with extra pillows and blankets in the wardrobe. The balcony was large with decent reclining chairs and footstools. Room cleaning service was excellent, with towels changed when we asked and toiletries replenished. The only thing we would have changed was to have had a walk-in shower rather than the over-bath shower we had. I think some rooms have walk-in showers, so if this is important to you then perhaps ask when you book. We were staying on half-board basis. There was always plenty of choice of hot or cold food at both breakfast and evening meals. The food was always well presented and well cooked and the staff were always pleasant. There is a large comfortable lounge area on floor zero which includes: a show lounge, separate sports lounge and separate library/card room. Again staff were always pleasant and on-hand when required. The pool area is large with lots of sun beds and was always clean, sun beds being hosed down every morning. The hotel discourages people from ‘bagging’ sun beds, but some people still chance it. We saw the pool lifeguard removing towels and other personal belongs. Well done Arona Gran. The hotel also provides water machines around the hotel, which was very welcome. We didn’t use the ‘Up’ facility so can’t comment on this. To sum up: we found the hotel very clean, staff always pleasant and the catering of a high standard. We would definitely come back."

"A return visit to this hotel. The impressive public areas are notable not just for their scale but also for their scrupolous cleanliness. All staff whether management, housekeeping or catering are friendly and helpful. The rooms like the public areas are very clean and well maintained (if becoming a touch tired). The catering is impressive, a very wide choice at both breakfast and dinner, the catering team are proffesional. helpful and clearly well managed. In conclusion this is a very well managed hotel with outstanding facilities and rates VERY highly as a holiday destination. I will return."

"This Hotel has started to go downhill this was the 2nd time I stayed there and the bathrooms in the bar and pool area were infested with cockroaches and my room was full of tiny ants I reported this to reception who didn’t seem to bothered even after I showed them the videos of same and in fact told me the ants were my fault because I had food in the room I then pointed out that my room had not been cleaned in 3 days to which they informed me that I had to request that my room be cleaned,,, I paid over 400 euros per night to stay there and I would expect the room to be cleaned every day ,, Obviously there’s cutbacks in this hotel"