Playaolid Suites & Apartments

"I try to be open minded when I look at reviews, but I have to second some of what another review ( Iryna M) has to say. There was no gaming room as advertised, there is a small arcade area. The accommodation is run down with furnishings having damage to them. Cleaners do not come on Thurs/Sun, they make beds up not change sheets and on one occasion left us with no towels we had to ask at reception. We found the pool okay but somedays busier than others, both big pools were busy and there is a smaller baby pool. There is artificial grass around the main pool but due to the wetness feels slimy and dirty in areas. There was also a really horrible smell like vinegar near the games/pool table that was strong if nearby and could even be smelt on upper level. They do have pool area entertainment and activities for kids. The food in this hotel was nothing special, basic and very much the same each day, it was quite repetitive and even my teenage children were fed up eating the same thing. We ate out a couple of times to break up the repetitiveness. The snack bar by pool was same each day too. They all inclusive does not include snacks like crips or ice cream you have to pay extra. They do offer ice pops which you have to ask for, they don't advertise them we found out from someone else. There are water dispensers around the hotel free to use. There is entertainment each night for kids and adults some of it okay. My husband described the entertainment as a foreign Haven. There is only one offer of beer Amstel. The Rose is okay and apparently the prosecco is included but again not advertised. Staff were friendly and pleasant and the kitchen/waiting on staff worked really hard. There is a baggage storage with a shower/changing available after checkout, great if you have a late flight like we did but again not communicated, we found out from somebody else but was too late. There is a shop next door if you show your wristband you get discount on your purchases, again not communicated by hotel. I was 50/50 about this place. I wasn’t expecting 5*, its not the worst place but I wouldn’t return, i think is more suitable for young families. Adeje is a beautiful place, there is an inflatable course on the sea, beaches are beautiful. Siam Park is a must do, we had a fab time, I was apprehensive as i don't like heights or slides but it is designed really well you don't see how high up you are climbing to the slides. There is so much to do there, worth the money. There were queues but no overly lengthy waits. There are lots of boat trips on offer we went snorkelling which was amazing and would recommend even though we didn't see anything other than a few fish. I would return to Costa Adeje as it is lovely."

"Unfortunately, we were very disappointed with the accommodation, and based on our experience, I would not recommend this hotel to anyone in its current condition. We knew we were staying in a 3-star hotel, so we weren't expecting luxury. However, there were several issues that really need to be addressed, particularly regarding cleanliness, maintenance and the accuracy of the information advertised. Misleading information The accommodation was advertised as having a PlayStation in the room, but there wasn't one. This was disappointing, particularly because it was one of the features we had specifically noticed when booking. Room cleaning The standard of room cleaning was extremely poor. Our bed sheets were not changed for four days. The cleaners simply made the beds without changing the sheets. On day five, we deliberately pulled all the bed sheets off and left them in a pile on the floor, hoping this would make it clear that we needed fresh bedding. When we returned to the room, the sheets were still lying on the floor and had not been changed. I went to reception to complain, and about five minutes later they brought us clean sheets — but I had to change the bedding myself. The floor was also never properly mopped. We went to the beach every day, so naturally some sand ended up around the area where we kept our beach bags and flip-flops. That sand remained there for the entire 10 days. The balcony was another issue. There was bird droppings on the balcony floor, which were never cleaned. Over the 10 days, the droppings simply built up in different areas of the balcony. The balcony was clearly not being properly cleaned or mopped. TV and maintenance The TV in our room never worked. We reported this to reception and were told that someone would be sent to fix it. Unfortunately, during our entire 10-day stay, nobody came and the TV was never repaired. Swimming pool The swimming pool is far too small for the number of guests using it. It was almost impossible to swim because children were constantly jumping into the pool and large inflatables — including crocodiles and inflatable beds — were taking up a huge amount of space. The artificial grass surrounding the pool was also in a very poor condition. It was wet, dirty and unpleasantly squishy underfoot, leaving our feet dirty. With people then getting into the pool with dirty feet, the overall experience was not pleasant. We spent only one day of our 10-day holiday around the pool and decided we wouldn't do it again. Food and drinks The food was okay. We were never hungry, and there was a basic selection of meat, vegetables and fruit. It wasn't luxurious, but we weren't expecting that from a 3-star hotel. The buffet staff, however, worked extremely hard and were very efficient. They were constantly clearing dirty plates and keeping things moving, so credit where it's due. Unfortunately, the drinks were very disappointing. The juices tasted heavily diluted, and the Coke and Fanta didn't taste good. The smoothies also appeared to be made from canned fruit rather than fresh ingredients. The only good thing was that there were free water stations around the hotel. It was handy being able to grab some water on the go Excursions and local activities There was an excursions stand beside reception, and the gentleman working there was extremely helpful and pleasant. We rented a car through him and also booked karting, and both experiences were great. We also went to Siam Park for three full days and absolutely loved it. In fact, because we found the accommodation so unpleasant, we ended up leaving the hotel every day and spending the whole day elsewhere. During our 10-day stay, we only had lunch at the hotel once. However, the accommodation really let the holiday down. The lack of proper cleaning, poor maintenance, misleading information about the room facilities and the disappointing pool area made the hotel a place we simply didn't want to spend time in. We loved travelling with Jet2, but we were very disappointed with the accommodation. I sincerely hope Jet2 reviews the standards of this property, because the quality of the hotel did not match the excellent service we experienced from Jet2 itself."

"Just got back and we had a blast.. We would definitely recommend going here.. There was a really nice chap who was capturing memories round the pool and the sight his name was jorge such a friendly guy and professional got some great shots of us in the pool."