Playaolid Suites & Apartments

"Food was good for the price Hotel was very clean Amazing room size Staff were friendly and helpful No noise at night"

"We stayed at this hotel as a family of 3 for a week in May. First of all the transfer took over a hour not 30 mins advertised on the holiday. Food- this was a major let down for us it was very repetitive chips pizza and hot dogs same thing there was no theme and didn’t really cater for children I thought. The chefs I found did not replenish the food quick enough you was waiting for food to be restocked and a lot of tray was empty. Breakfast was a bit better with nice English sausages and some hash browns which was only on display twice in a week. Beans tasted so bland definitly not Heinz. There was onion rings for breakfast which was odd maybe it’s a Spanish thing. Pizza was nice enough but sometimes burnt at times underneath. Sometimes they would ask for your room number when entering the dinner room sometimes not and also you was told where you had to sit you could not sit where you wanted and we always seemed to sit in the same area/table. There was usually an old chap and another chap in polo top which seemed miserable but like to take charge in telling people where to sit . I don’t know why you couldn’t pick where to sit yourself as it wasn’t overly that busy when we went . The drinks such as coke and Fanta tasted disgusting . And orange juice so watered down. The waiters work hard here clearing the tables quick so well done to them. Room- need upgrading and it’s very run down our balcony door would not lock. The bed sqweeked a lot when you moved the furniture and kitchen is very run down and bits broken . There was two plastic chairs and a table on balcony . The cleaners did replace towels now and again and replaced bedding once in a week and did a quick mop around floor. There is a ceiling fan and air con but it was absolute rubbish and it was very warm at times , you’d get more of a breeze from a plug in fan . I had a premier apartment with kitchen I thought it was far from premium and also it should have had a games console in the room but there wasn’t . Pool- there is two medium pools and a baby pool, it felt very enclosed by the pools they aren’t big enough for all guests I think . Also the sunbeds are right next to each other so your sunbathing next to a stranger , there is too many sunbeds rammed next to each other and it all feels very enclosed and clostraphobic . There is a snack bar by both pools with tip tops and slushies which was good for kids but the coke and Fanta is disgusting.cocktails aren’t too bad though, And the one bar does pizza chips and burgers but it always seemed dry. The toilets by the pool need some attention with cleaning they are pretty disgusting with toilet roll all on floor and water everywhere it did seem a bit of a hazard . Entertainment- was quite good around pool doing aerobics in pool and archery by pool and they try to get people involved. There is advertised on this holiday a games room with bean bags, this is non existent and isn’t even open at all in the hotel which is a shame as my boy would of liked this, so I thought this was false advertising. The evening entertainment was quite good with kids disco and acts such as singers , dj etc with bingo so that was rather good. Location- the location is good you are within walking distance of shops bars and restaurants and 10 mins from the beach and a nice shopping area. We also went to Siam mall and Siam park a few times which was amazing as we had tickets in with our holiday packages and you could go as many times as you wanted . Staff - didn’t really seem to go above and beyond or even ask at the end of our stay did we enjoy our time there . Overall I wouldn’t go back to this hotel due to the food mainly and also the pool areas too small for us."

"Overall a really good holiday for my husband and myself. There are a couple of negatives but they are far outweighed by the positives. Rooms - really good, big, with separate living room and bedroom. They are clean enough but certain things do need improving. The glasses in the cupboard were dirty and I had to ask for a clean bedspread as that was dirty also, but the actual sheets were spotless, as was the mattress. The bathroom was extremely dated and nothing like the lovely photos on the site. There was no extraction. However, the shower was hot and powerful, despite flooding the floor every time due to there being no shower door or curtain. We had a first floor room so had a lovely patio area with our own sun loungers which looked onto the sun terrace and was close to the pool bar. Food - the range was a bit limited, but you have to remember its a 3* Hotel, and what was on offer was always hot, tasty and good quality. You can help yourself to wine, soft drinks and tea/coffee. The restaurant is more like a canteen, functional but no atmosphere. There is a snack bar at the pool, which does the usual burgers/pizza/hot dogs, but they were always hot and well cooked. Sandwiches are available, but theres not much filling in them. There are water stations dotted about the Hotel. Bar/entertainment - Some reviews say the mixers are awful, but I found them ok, sure they are not branded, but they are fine as a mixer. The cocktails are all premix as with most AI hotels, but the spirits were fine. The wine was nice with lemonade and the Amstel lager was really nice. The entertainment was some of the best I`ve seen at an AI hotel. Karaoke on a Sunday but then all the other nights are professional acts rather than the Animation team putting on a show. Tina Turner was fantastic, and some of the other singers were good too. There were acrobats, comedy and magicians for variety. The lounge bar opens at 6, and there is a very pleasant outside seating area to have a relaxing drink at. Very nice cherry or watermelon ice pops available from the pool bar. There is a small gaming area with pool tables and arcade style games for the older kids to help you spend your Euros. Staff - surprisingly for a Spanish Hotel, the bar staff were lovely, smiling and happy to help, special mention to Carlos and Christina, although they were all very good. The restaurant staff were efficient and hard working. The guy in the polo shirt seating people was a bit miserable and I assume he was a supervisor as he was always berating the young staff, who as far as I could tell were doing a great job. Bit of a jobsworth I would say. Reception staff were possibly the most unhelpful I have encountered in Spain. Not overly friendly, not that pleasant, fairly unhelpful. The older guy was the rudest, and the young girl with the dark hair was by far the most pleasant and helpful. They certainly do not go the mile, never mind the extra mile! Animation team were pleasant, but a little lacklustre. Pool area - 2 pools, medium size, water was pleasant temperature. I never saw the pool get cleaned, or water samples taken, but that doesnt mean it didnt happen. Another small pool available for little kids. Lots of comfortable sun loungers and lots of parasols. Pool has gates and these are opened by the lifeguard at 10 am. Free table tennis and pool table by the pool. Location - as others have said, its on a hill, it's not too bad unless you have mobility problems. Speaking of which, this Hotel does not allow mobility scooters inside the Hotel following a previous accident. Its 10 minutes walk to the beach where you will find plenty of bars and retail therapy, and lots of shops and bars en route. Costa Adeje is in general very hilly, so avoid the area if you have any mobility issues. Its a 20 minute drive from the airport, and around 30 euro in a taxi. The Hotel has a really nice vibe to it, was nice and peaceful the week before half term, but overrun with kids at half term, which unfortunately bring with them some entitled and overbearing parents, some of whom are unfortunately irresponsible and do not care what their kids are doing as long as its not disturbing them! Overall, a very pleasant stay and I would certainly recommend it for a cheap and cheerful, laid back break."