Hotel Best Jacaranda

"I would love to rate this hotel higher. This is the first hotel i have ever stayed at that does not offer water with your meal. We decided to go half board which includes breakfast and dinner but absolutely no drinks. I can understand alcohol and soft drinks..... but water, i am sorry this should be available free to everyone. To be fair to the hotel... food great. Slightly outdated interior but veey clean and well maintained. Great staff. Shame on you owners and management for your policies and thus low score"

"Enjoyed our stay for one week half board . The food was not bad and had themed nights , I think they should serve water with your meal though even when your half board as previous hotels have we seemed to wait for ages for our drinks. The price of drinks are good in this hotel also and nice cocktails. Found all staff friendly. But one older ladies a maid who i came across was so rude and ignorant spoiled the hotel people like this let the hotel down. On the downside the room cleaning is shocking i had to ask for my floor to be cleaned as by the third day it was really dirty and had not been cleaned after that it didn't get cleaned for the remainder of the hotel. Didn't like the bathroom set up with the practically see though door with no look on . Entertainment was good and lovely swimming pools ."

"We arrived in the evening time, the staff were friendly enough. We stayed on the 7th floor, room was big and spacious so couldn’t fault it the size. The only complaint we had was we found cockroaches in the bathroom during the night once and then the day we were leaving we seen more dead ones in the corridors and in the dining area which was quite off putting only we were leaving that day. Locations is ideal to walk around everywhere and close to the beach. The food in the restaurant was average, we stayed half board and done breakfast and had lunch 2 days we ate out every other time. I would recommend bringing your own tea bags. The pools were good, the main pool we found one of the life guards to be quite rude to the children and my partner slipped around the pool area as it’s very slippy to walk about and the lifeguards didn’t even try to assist him. An old lady helped him up and back to us as his leg was cut and badly swollen from where he banged it. The staff were friendly enough in the hotel overall and the entertainment staff during the day were great with adults and kids. It was reasonably priced for drinks. The only thing that would put me off returning is the cockroaches."