Petit Palace Marques Santa Ana

"Hermano Alberto helped me a lot during overnight. He made me feel more at home and more welcome than anybody else I ihave met in Espana. I will come back again if I ever come back to Spain Gracias."

"Great little hotel, in a great location. Family rooms are funny with large bunkbeds. Hotel was clean and tidy with very friendly and helpful staff. My only negative would be for a family of four breakfast at €13 per person per day is just too much but other than that spot on, great hotel."

"The bathroom was dirty with black hairs in the shower on the floor and on one towel. When we came to retrieve our bags from luggage store one bag was missing and the staff didn't seem to care or take any responsibility. There was no manager on hand and the young woman initially pretended not to speak English then when I switched to Spanish told me I must be mistaken and no bag was left. Essentially shrugged her shoulders and disappeared from her desk until she knew we needed to leave to go to airport. I've sent 3 messages/ emails since and no reply Phenomenally poor service and lack of management, responsibility or customer service. Unbelievable"