Alcazar de la Reina

"This hotel is a beautiful building steeped in history, but the hotel service really does not live up to its potential. The hotel is clean and has everything that it should have, but it lacks warmth and service. Although the staff were pleasant, and all credit to them operating in another language (as I don't speak Spanish), I did not get the impression that they wanted to exceed expectations of service or predicted areas that would cause anxiety - for example, there was a large group at breakfast one morning, clearly on a deadline to leave - so the kitchen should have been better prepared for the volume - and or opened earlier to accommodate them. They didn't and so we were negatively impacted by this hoard of people."

"We stayed at this hotel alongside a holiday package. The staff were brilliant and took good care of us. The restaurant attached were excellent and located for a large table despite being booked they still found the time and space to fit us as well. The water was hot, the area is safe and there are little safes in the rooms. I would recommend this hotel and would come back again."

"A nice old style Hotel. Very clean, with extremely friendly staff. Pool area is small , but comfortable . Buffet breakfast in basement is very acceptable . Dinner in Restaurant with waiter service but Half-board very disappointing ( same 4 , poor quality ,choices for main course and starter every day . Only cake or fruit as dessert. ) Alternative was to use the very unusual Restaurant menu with an insufficient allowance of only 20 euros. Carmona is a lovely historic and uncrowded town 21 km from Seville ( 3 euro each way on bus ) with very friendly residents and plenty of historic sites"