"We stayed a family of 4 towards end of July 2026.
We found the rooms very basic,almost like a black canvas,with no warmth or character,the wardrobes had no doors instead curtains,unfortunately we also had a problem with ants.The rooms were cleaned daily.
The grounds I found a wonderful array of agapanthus,canna lillies,gaura's,colourful verbena and sunflowers in lovely mature borders,unfortunately the grass was unkempt,by day 8 the lawns had become unsightly being 8inch long,and had to be trimmed using petrol strimmers, polluting the air for hours on end,which could be avoided by cutting weekly in a controlled manner.
The pool sunbed area was not cleaned in the 11 days we was there,I'm a early riser being up 615am,finding most sunbeds taken(some booked for day and only occupied for a short period of time) , having to clean the litter left from previous day straws,napkins,drinks cartons elastoplast even sweets that had stuck to floor encouraging ants to feed.The hotel has a policy signage stating sunbeds can't be reserved unfortunately this is not policed at all.
The restaurant food was:
Breakfast had a fair selection of cereals,fresh fruit,meats and cheese.The cooked breakfast was luke warm,the bacon was reformed slices packed into a tray oven baked,the sausage varied daily from hod dogs,chrizio etc eggs unfortunately were made in mass not to order whether you had scrambled,fried or omelettes beans,tomatoes and hash browns also available.
Lunch and evening meals were similar apart from the bbq which was only time meat was hot and not over cooked,the oriental evening was a nice touch.the remaining meals were all similar cold poor cuts of meat in a sauce,tray of veg,chicken nuggets with Frenchfries .Potatoes were only served on 2 occasion,the show cooked meats,fish poor cuts over cooked left to dry out.The salads were the same every day at both sittings.the deserts tasteful.the cheese and biscuits was for me,the poorest that I've experienced .The restaurant is vastly understaffed,on 1 occasion they're were fellow guests, stood waiting for a table to eat in the aisles,1 family cleared a table to eat themselves.
The bar,again understaffed at times long queues stood during the day in water all over floor from guest getting a drink even though it stated not to enter after being in pool,again signage requesting not to enter after being in pool but not policed.The token system worked in the fact no cup left around pool bar areas,but the adjacent snack bar made a mockery of it,sweets crisps spilt on floor,hod dogs n rolls,burgers and buns left on tables so local wildlife could readily feed.
The night evening entertainment was poor mini disco kicked it off then 45mins break to show,that lasted 40 mins, 10.15pm night over,apart from 2 evenings when a Michael Jackson show,and a 90s show both we enjoyed,luckily some fellow guests had a speaker playing music when entertainment finished which we found strange but enjoyed there taste of music,thank you.
The entertainment staff were excellent,keeping all kids entertained, as were all hotel staff,hard working and extremely polite and helpful,both a credit to the hotel.
The hotel was summed up when our children misplaced a cup, after our evening meal around 830pm I reported to the reception of the loss/no returning cup to get the token,apologising but in need of token to enjoy refreshments after evening meal in temperatures of +30 degrees,to be told to come back in morning,which is totally unacceptable when spending £7000 +,I pointed this fact to the lady on reception,who miraculously found 2 tokens charging 2 euros,left me feeling like a naughty schoolboy.
I would not return to the sol falco Menorca,which is a shame due to the hard working under staffed individuals,that keep the hotel running.
In my opinion staying in various 4 star all inc resorts,I would give the sol falco a 3 star rating,to improve police the signage and employ more staff,and clean the sunbed area daily,until I would advise guest especially without children to look elsewhere."
