Club Hotel Aguamarina

"Stayed here at the end of September for a week with my family (partner and 4 kids). Hotel is lovely for 3 stars, plenty for kids to do. Food was average for an all inclusive we found the first few days hotel wasn’t as busy and food wasn’t very good but as the week went on the hotel got busier and the food was much better. Breakfast was always good. Onion rings and squid rings from burger bar were our go to when food wasn’t as good. Rooms cleaned daily although there was a big bug not sure if it was a cockroach in our bathroom and my son caught it in a glass n put it in the corner of the room and the maids just ignored it. We had two rooms directly next to each other on A block that looked on to the main pool and the pizza bar. Entertainment at night was decent enough. Staff were all lovely except from one member who could not understand my autistic son needed to remain in his mobility buggy in the restaurant at b block and made us sit at the very first table next to the doors and kept staring at us the full time we were there. Kids park and inflatables at night were ideal! Pools were cold but fine once you braved it. The beach is absolutely stunning we loved it! Probably the highlight of the holiday was the beach. We all had a brilliant time and if it wasn’t for the location we would return. Hotel is out of the bit and nothing much around it for miles and due to this I wouldnt return but we had a great time."

"Small, poorly soundproofed room that smelled bad. Pillow too thick, impossible to get a softer one! Hotel super noisy due to the incivility of guests who scream day and night. Housekeepers talk loudly in front of our door early in the morning, without any respect. All-inclusive package: first time we have had to pay extra for the safe, the towels! Lack of a welcome, no information meeting! On the other hand, the hotel is well-located, nice beach with paid lounge chairs. Decent food, not much variety, especially the desserts. The red wine is bad. Borderline cleanliness, dirty elevators."

"Third visit to this hotel we called our second home the last 4 years. The entertainment is second to none, most staff very friendly. Pools are great for the children and something for everyone. The beach is just perfection and the absolute best part being right on the hotel. The food in our opinion has gone downhill the last couple of years, snackbar mostly cold/left a while to serve and limited restaurant choice other than fish. With some dirty plates & glasses usually found. Unfortunately in 2025, 5 out of 6 in our party came down with an awful sickness/upset tummy bug. We gave this benefit of the doubt and returned this year. It happened again, the hotel do not seem to take it very seriously, we waited 7 hours for a cleaner to come give fresh sheets etc for the children which is not good enough. We are honestly devastated as we couldnt say enough great things and want to return yearly. Arenal has our hearts but sadly this was our last visit to the aguamarina."