"We have just had the best possible holiday for 10 nights. Loved the hotel from the moment we arrived. The staff in reception were so polite and helpful, and due to a knee injury I sustained just before the holiday, I needed a mobility scooter. They ordered me on immediately and it arrived in seconds! Amazing. We loved our ground floor apartment with terrace so much. We never had to get up to reserve sunbeds, just had a lovely lie in each day and then we would go for a dip in the pool and come back to our terrace. I loved breakfast and lunch on the terrace each day too. The sofa beds were ideal for our boys, aged 14 and 11. The air con was great. I wasn’t expecting a frequent cleaning service in a 3 star aparthotel, but the cleaning staff came every single day and gave us fresh towels and cleaned up. I was really surprised and happy about this. We loved the pool - never too busy and ideal temperature. We loved happy hour each day in the hotel bar - 2 for 1 on beers, cocktails and soft drinks. I did wish it included cava but this was cheap enough anyway so I just had that regardless. We also had lunch a couple of times in the pool bar, which was nice and a reasonable price. And sometimes, the kids would order a tapas dish in happy hour if we had a late dinner booking. They enjoyed the Kentucky chicken and the crispy prawns with sweet chilli dip. We couldn’t believe how quiet the hotel was, despite being full - we were never woken at night or in the morning. Only on our final night were there a group of really loud children running around and shouting at 1am but this was a huge family group that arrived that day. This wasn’t nice but nothing to do with the hotel itself and total luck of the draw with the guests, wherever you might go! The location was fantastic, with such a huge amount of restaurants and the beach. We explored all of Palmanova and had a night at Magaluf too, but our conclusion was the Son Matias area was the nicest so we were so happy with the hotel location. We used the next door mini market for pastries for breakfast but also went to Aldi a few times to stock up on wine and lunch stuff. This was an easy 7 min walk round the corner. We had a late flight and hotel was fully booked so we couldn’t keep our room beyond 11am. However, we used the pool and bar all day and then the hotel provide us towels and courtesy room for showers. I’d been apprehensive about this because I usually fly home early. But I loved having an extra pool day and the facilities were great so I’d have no issue doing that again. Felt like such a bonus to have an 11th day!
We never return anywhere as there’s just too many places to go and we like a new experience each year but if we were ever unsure where to go and wanted a relaxing holiday in the sun, with awesome meals out, I would be more than happy to come back."