"I visited this hotel with my adult daughter and was a little worried as there were a few negative reviews. I've stayed in hundreds of hotels all over the world and can honestly say that this hotel scores highly.
We arrived early quite prepared to be told that our room wasn't ready and were checked in quickly by a friendly staff member on reception. We liked the ribbon wrist bands that were also our room keys, meaning they were safely on us all the time, no scrabbling around in bags looking for key cards.
We were upgraded to a sea and pool view room which was lovely. The room and the whole hotel is spotlessly clean.
The breakfast was fantastic with a massive choice. There are breads, fruits, yoghurt, nuts, seeds, porridge, cereals, sweet and savoury pastries, doughnuts, churros, waffles, mini pancakes, omelettes and eggs cooked fresh for you, a hot food station with bacon, sausages etc, cold meats and cheeses, smoothies made fresh on request. I've only seen one hotel provide a better breakfast and that was a 5 star plus hotel that also had champagne on ice each morning and I paid alot more there per night than here!
The pools were very nice and although we didn't use the gym it was very nice.
There's been some mention in other reviews about noise from other guests and the music being played. We didn't have an issue with either. The music around the pool and terrace was soft background music, not a problem at all. Our room was very quiet, maybe we were lucky with the surrounding guests, but noone was noisy or woke us up in the night.
The WiFi is excellent and there is a kettle and a good very quiet fridge in the room.
On our last day we checked out at 11am and were allowed to store our luggage in a locked room and continue to use all facilities until we left for our flight home at 6pm. They even let us use a shower room next to the gym to freshen up and change before we left.
We had one minor issue in our room late one evening which was sorted promptly by the security man who was on duty, he was a star!
The views from the restaurant, terrace and balcony are amazing.
Location is also excellent, it is literally the same short distance to the beach at Palma Nova as it is to the beach at Magaluf.
Another review complained about the slingshot ride which is visible from the poolside views. This doesn't operate until late at night and although it runs until the early hours you cannot hear it with the balcony door shut. I found it quite amusing watching people being catapulted into outer space at night from my balcony, but it's not intrusive in any way.
The steep hill that everyone mentions isn't really that bad either.
I would recommend this hotel to anyone that wants to stay in a lovely modern looking hotel that is clean, comfortable, serves the best breakfast and has great staff and is in a good location."
