"Please take in to account for this review that we had not done a large hotel holiday for about 10 years. The hotel overall is very good, but as with any stays there were niggles, and this stay has not converted us to repeating a large hotel holiday stay in the near future. The facilities at the hotel are great. Plenty of space, poolside and pool are great (though outside pool was too cold to use - the heatwave in late May had not yet arrived). Indoor pool with lazy river and sauna is great, and when we were there under used. The dining area is large and the buffet breakfast choice is enormous. Eventual room was comfortable and spacious. So what are these niggles ? Well first of all we were allocated room 119. This room shouldn't be sold. It is right above some kitchen equipment and the buzzing sound intolerable. We were moved to 129. The cheaper rooms are on the back of the hotel. You get a lot of noise from the service area - dustbin collection, laundry collection/delivery and these happen anytime from 03:00 to 07:00 - not all the time but enough to wake a light sleeper. We had to have the windows open because the air con was not working. So if you can afford it, pay for the sea facing rooms (50euro extra per night!). It doesn't say in the details but all rooms have a mini fridge and tea and coffee making which is a welcome bonus. We just did b&b and were quite glad. As mentioned food in the dining room for breakfast was great, but it is not a relaxing experience. Any cutlery or crockery that you are not holding on to gets whisked away - not joking - my wife was drinking her tea and they took the saucer from her. It's constant - they are like seafront seagulls. We had the option to do the buffet dinner for 30 euros pp and declined for fear of the same. Only for one evening were we back in time to see the entertainment - a very sparse audience enduring a fairly poor duo. Given the clientele I wonder why all the entertainment seemed to be English. The car park is not big enough at night. There are two car parks but one of them is not open to standard guests and is under used which makes no sense. Parking on the street is ok but not sure how well that will work in high season. However no sense that this is a high crime area - houses around are smart. There are three restaurants close walking distance to the hotel that are all good. Restaurant Cabana that is within the grounds of the hotel is confusing because it is actually independent of the hotel - it's really good though quite pricey. Hotel reception make no effort to inform you of this restaurant in favour of promoting their buffet. One thing that we did not know about the area or the hotel guests is that they are predominantly German, Swiss, French, with a fairly small proportion of English. That was not a problem, and it was really noticeable how the guests do smart casual well, are not raucous, and I think because the hotel has a good golf course nearby, nearly all guests were what you might call 'active' - a big contrast to what we saw at Cala Bona. You can spot the Brits a mile off. We did not expect to use the car as much as we did - weather to start wasn't great. Car hire from 'Terry's car hire' was excellent - transfer cost from airport to hotel is only just cheaper than a whole week of car hire, and Terry's wasn't the cheapest option. Palma airport is huge and absolutely no problem or delay with the new entry system. Market and walled town of Alcudia, castle at Capdepera (really close), market and steps in Pollenca, all worth visiting. So why no big hotel again ? Well for the money you can get a villa with a pool (ok, possibly shared), and we like more peace and quiet. We were not there during school holidays - expect the hotel could be different then. The advantages of room service, breakfast, poolside bar etc for us don't outweigh the get-away-from-it-all that you get with a villa or boutique hotel, and certainly don't on cost. So we won't be returning, but this hotel will tick a lot of boxes for many"
