HSM Canarios Park

"Great adult only activities with brilliant animation team. Food not great, evening entertainment dreadful. Far too many children. No fridge or bottles of water in room. Would I stay here again, ABSOLUTELY NOT."

"We’ve just returned from a 5 night stay and honestly had the best time. Arrived early hours and check in was easy. Only an hour transfer from PMI and arrived to the most insane thunder storm! Thankfully the weather was great for the rest of the week! Hotel was spotless, room was basic; double bed for us and bunk beds for the kids, small balcony but all we need on holiday is a space to sleep! As long as it’s clean we’re not bothered, bedding and towels changed daily and the view from our room was fab. There was a small tv in the room and I believe you can obtain remotes from reception but we didn’t use it. 4 pools to choose from, having two children aged 9 and 7 we stayed across the road every day so they could use the splash park as well as the bigger pool. Super clean again, plenty of drinks to choose from and bar staff really friendly. Seen reviews moaning about having to reuse cups, however you can exchange these for new/clean ones at any point as well as use the rinsing points. Slushies for the kids, fizzy drinks, tea/coffee, alcohol (and very generous measures may I add 🤩🤣). Also wine on tap in the dining room. Food was okay, we enjoy trying local food but the only criticism I’d have is that the kids struggled to always find things they’d like. They could do with a ‘beige’ section for them to fill up on chicken nuggets 🤣. Either way, no one went hungry, same kinds of things each night, but we went to a 3 star hotel expecting a 3 star experience and that’s what we got. Entertainment team were amazing, so so friendly, greeted the kids by name when passing, evening entertainment was great. We visited on the last week of the season and they still put so much effort in. The staff in general were lovely, so friendly, a stark difference to our holiday in turkey last year. The hotel is not located by lots of other hotels, bars, beaches etc and so if that’s what you’re wanting, this isn’t the place for you. But we wanted a relaxed break with some last bits of sun and we’ve had an amazing time. I think if you fully understand where you’re going and what you’re going to get, then your expectations aren’t going to be left unmet and you won’t be disappointed. We did have a little walk into the town one morning, took about 15 minutes. A few bars and eating spots, usual touristy shops and there are some shuttle busses that run from the hotel too but we decided to have a wander. Also felt really safe which is a big thing for me when travelling with the children. We would 100% go back!"

"Just returned from a 5 day trip. Honestly cannot fault the place at all. Drinks have been spot on, great selection of food to choose from and no one in our party has had any tummy problems. Bar staff/restaurant waiters were polite and chatty, and gave a welcome smile, all you got to do is be friendly and they are friendly back. Cleaners and hotel reception staff, all very friendly and helpful. Free mini bus into town-fab (although can be hit and miss). Entertainment going on all day intermittently for both kids and adults (zorb balls in pool on a night maybe once a week) ; also pony rides on a morning (both chargeable so have some euros). Overall, really good, enjoyable and pleasant holiday. Would 100% return to this hotel without a doubt."