Lago Garden Hotel and Spa

"The Hotel, rooms and grounds are excellent. We stayed in a family suite which was huge, the beds were very comfortable, shower was great and outdoor jacuzzi was also good. There was some noise at night but nothing major, the walls were thin so if someone was moving around above you or next to you this would be amplified at times, bring earplugs if you are a light sleeper. Children jave access to the SPA 1-3pm -10/10 spa The food at breakfast and evening meals were top notch, plenty of choice and high quality. The pool areas were quiet, we went slightly out of season, the pool was heated, children's entertainment was a lovely man called Martin, he was very personable and made everyone feel welcome and played games daily and nothing was to much for him. The entertainment at night in the hotel was generally catered towards a German audience but this was not surprising and fair enough as the Hotel and area is probably around 80% German tourists, this is fine, but if you want British pubs etc in the area you will not find them. We found the area to be beautiful, peaceful and safe. There is a lovely but small beach 5 min walk, plenty of bars, cafes and restaurants on the front and some sports bars. Pete"

"It was a very enjoyable stay. the hotel itself is gorgeous and peaceful, especially during the quieter season right before it closed for winter. the location is fantastic beautiful, just a five minute walk from the beach and the design of the hotel is very elegant. the rooms were spacious, clean, and very comfortable. we absolutely loved the food, both at the buffet and the bar, and the spa was a real highlight. It was great that they had special hours where children under 14 could use the spa , it was perfect for my younger brothers and helpful for my parents. most of the staff were friendly and welcoming. all that said, there were a few things that could be improved. Although the hotel advertises english, german and spanish speaking staff, their english was quite limited. we were often misunderstood, (i remember it took me about 10 minutes to explain that i wanted hot sauce for my food) and at times staff responded in Spanish which obviously we didn’t understand. there were no tv channels in english. i noticed that staff speak fluent german though… the hotel can get noisy at night. while some of this is beyond their control (groups chatting outside), there were also strange banging noises inside the hotel that made it a little difficult to sleep. WiFi in the rooms was inconsistent, it worked in some parts of the room but not at all in the bed area. even the areas which it did work weren’t very good. and despite claims that the pools were heated, both the outdoor adult pool and the spa pools were lukewarm, and the hot tub wasn’t hot either. overall, though, I really enjoyed our stay. the hotel’s location is stunning, the food was excellent, and the atmosphere was peaceful. just keep in mind if you’re an english speaker that communication may be a bit challenging, and some amenities may not meet expectations exactly as advertised."

"We stayed for 3 days, half board. The hotel is central in the town, but the grounds were so mature and beautifully landscaped it was easy to think you're in your own oasis. There were several pools, each catering for different wishes - quiet, kids, next to a bar, etc. This hotel was almost exclusively booked by Germans, but there was no rush for sunbeds at 5am in the morning and people came and went without too much reserving of sunbeds, of which there were sufficient. The restaurant served one of the better buffet breakfasts I've experienced and there were themed evening meals, with plenty of choice and all cooked to a high standard. Although dinner was served buffet style there was no rush, and the dining area was set out in proper restaurant style. Our room (a Superior Junior Suite) was fantastic, with comfortable beds and plenty of space. Not only was there a jucuzzi bath indoors, there was also one on the balcony! The hotel spa was spacious and well equipped, set off in a separate section of the hotel across a small quiet road. The staff were all very friendly and helpful. I would look forward to returning if ever I returned to Cala Ratjada."