H10 Suites Lanzarote Gardens

"Really had a good experience at the hotel from members of staff to the food,good selection of food,just wish the food was a bit hotter on the counter.rooms reall nice and kept clean everyday but overall the experience was great,will definitely visit again."

"## tl;dr Highly recommended all-inclusive hotel for families: rich, very varied buffet, consistently friendly staff, a strong animation team, clean rooms, and a beach just a few minutes' walk away. There are small deductions for the volume at the kids' disco and shows, as well as for the web app. ## Suggestions for improvement - **Volume:** At the kids' disco, the mix is so loud that you can barely understand the lyrics. It is also often too loud during the shows afterward to follow the show act well. - **Web app:** The location is missing for the activities, especially for the adult activities. A short description would also be helpful. ## The complete review **H10 Suites Lanzarote Gardens, end of October to beginning of November** **All Inclusive & payment system** All Inclusive covers almost everything; only a few name-brand alcoholic beverages are excluded. My highlight: Baileys is included! The chip on the wristband serves as both a room key and a means of payment, so there is no annoying extra card. **Reception & staff** On the day of arrival, we were greeted warmly in German. All employees are always friendly, even if I cannot name everyone. Whether bar, restaurant, pool, or housekeeping: Everywhere you are greeted nicely and treated respectfully. I would especially like to highlight: - **Restaurant:** Pablo and Maria Fernandez - **Bar:** Orianny, Vicky, Roberto, Abril, Miguel, and Antonio **Food** The buffet is extensive and tastes mostly delicious. The food was very varied. Every day of the week has its own theme, which is only implemented at an event buffet. This leaves enough room for rotating classics, and you can always find something delicious. **Animation & Entertainment** The animation team is amazing! They regularly put on their own show performances that entertain both children and adults perfectly. Even outside of the shows, there are many fun activities for both groups. A big compliment to Juan, Maria, Diego, Rocio, Lucie, Valentin, Vera, Xabi, Karen, Alba, Nicolas, Ari, Linda, Aaron, and Nacho. The kids' disco takes place daily and has cool songs. Unfortunately, it is mixed very loudly, so you can hardly understand the lyrics. The shows afterward are also often too loud, which disturbs following the show act. **Room & Amenities** The rooms were clean, with no mold or dingy corners, and everything was fully functional. The safe is free of charge with a deposit. The internet is good almost everywhere. **Web app** The web app is quite clear. However, the location is missing for the activities, especially for those for adults, and a short description would sometimes be practical. **Beach** The beach can be reached in a few minutes on foot. The sand is very soft and invites you to build sandcastles. The sea has a bit too much seaweed, but you can still swim well. **Kids Club** There is a kids club for three age groups. We did not try it out, but it makes a solid impression from the outside. **Conclusion:** An all-around successful vacation with a great team and plenty of variety. It would be perfect with slightly quieter sound at the kids' disco and shows."

"An absolutely fantastic family holiday – we wouldn’t hesitate to return! ☀️❤️ We have just returned from a wonderful holiday at H10 Lanzarote Gardens, and honestly, we couldn’t fault so much about this hotel! We had a fantastic time, the girls absolutely loved it, and we would return without a second thought. Cleanliness, maintenance and grounds First of all, the hotel is immaculate! Everything is so well maintained, and it really shows how much pride is taken in keeping the hotel looking its best. We noticed that whenever a maintenance or grounds team member spotted something out of place, it was dealt with almost immediately. Everywhere was beautifully clean and tidy, and the grounds were absolutely lovely – well kept, attractive and a pleasure to spend time in. It really does make a difference! Pools and facilities The pool area was great, and the girls absolutely loved it! The children’s pool with the slides was brilliant for them to play in, and we loved that we could relax on the sunbeds while still keeping an eye on them. One small point worth mentioning is that, although the pools are advertised as heated and the temperature signs stated 26–28 degrees, we did find them quite chilly, particularly in the mornings. Once the sun was out in the afternoon, they were much more comfortable. That said, it certainly didn’t stop the girls having the best time! The park was another big hit, especially the zipline, which our girls absolutely loved! Restaurant and food The restaurant was very efficiently run and well organised. At times it became incredibly busy, and there were moments when I genuinely wondered whether we’d manage to get a table, but we always did. The staff worked tirelessly to keep everything running smoothly, clearing tables quickly, dealing with requests and ensuring food was constantly replenished. We never once came across empty food trays, which is impressive given how busy it could get. As for the food, there was something for everyone, including a little children’s buffet area which was a lovely touch. The food was nice, although I wouldn’t say it was the best all-inclusive food we’ve experienced. However, there was plenty of choice, and we certainly never struggled to find something to eat. Pool bar – and some very special staff! The pool bar deserves a special mention because the staff really were wonderful. Every single person we encountered was polite, friendly and welcoming. It was genuinely service with a smile! A special mention to April, who was just so lovely, and an extra-special mention to Vicky! Vicky, you were an absolute star! My girls and I would find ourselves hoping you’d be working at the pool bar each day, just so we could have a chat with you and see your lovely smile. You made such an effort with the girls, and those little interactions really do make a holiday extra special. It’s people like you who make guests feel so welcome and turn a lovely holiday into a memorable one. We will miss you, Vicky! ❤️ The pool bar food, available from 11:30am, was also great. We only discovered the crispy cheese bites on our last day, and we were gutted we hadn’t tried them sooner – they were delicious! The all-inclusive drinks were another positive. A good selection of branded spirits, some lovely cocktails and the lemon beer on tap, which was particularly tasty! And we absolutely have to mention the soft-serve ice cream from the pool bar. Included in the all-inclusive package and absolutely delightful! We definitely made the most of that! Entertainment and animation team The animation team are absolutely brilliant. The amount of effort they put into making sure everyone has a great time is second to none. From the morning dancing around the pool to the evening shows, they really do go above and beyond, particularly when it comes to entertaining the children. They are always so friendly, acknowledging the children, waving, saying hello and making everyone feel included. We have to give a very special mention to Maria. Our girls absolutely adored her! Every time they spotted her around the hotel, they would shout her name, and she always made sure to acknowledge them. Those little moments meant so much to them, and it’s lovely to see staff who make such an effort with the younger guests. Our girls also tried the Maxi Club. It wasn’t quite for them, so they decided not to return, although we did see plenty of other children enjoying it. Reception and excursions The reception team were also very helpful throughout our stay, always happy to answer questions and assist with anything we needed. They helped us organise and book a trip to Rancho Texas, which was a fantastic day out and well worth doing! One small area for improvement If I had one criticism, it would be the location of the designated smoking area. The hotel advertises itself as a 100% smoke-free hotel, but the smoking area is situated right between the pool bar and the swimming pool. Although this wasn’t a major issue for us and certainly didn’t spoil our holiday, there were occasions when we could smell cigarette smoke while enjoying a drink or relaxing on the sunbeds. I completely appreciate that some guests choose to smoke, but perhaps relocating the smoking area somewhere a little less central, away from the main pool and social areas, would be worth considering. Overall – a fantastic holiday! H10 Lanzarote Gardens has so much going for it. It’s clean, beautifully maintained, well organised and has fantastic facilities for families. The staff genuinely make a difference, and it’s clear that a lot of effort goes into making sure guests have an enjoyable stay. Most importantly, our girls had the most amazing time, and that’s what family holidays are all about! We would absolutely return without hesitation and will definitely be looking at other H10 hotels when planning future holidays to different destinations. A huge thank you to everyone at H10 Lanzarote Gardens for making our holiday so enjoyable. And to Vicky, Maria, April and all the wonderful staff who made our stay that little bit more special – thank you! ❤️ We came for a holiday, made some lovely memories, and left already wishing we could come back. Highly recommended for families!"