"Just spent two weeks at H10 Lanzarote Gardens, for the most part it is a very nice hotel. We were originally booked elsewhere and had to move due to build-works next to property. We rebooked to H10 and per bad luck our room was on 3rd floor (not easy with cases) at the very back of property in the Tenerife block, this had building works outside our room, noise beginning at 7:30 each day but not too bad, as other property was much noiser. We went half board and it is possible to upgrade but at €40 per day per adult & €20 per child we didnt see the benefit of it to just add lunch and drinks as we are not big drinkers.
There is just one restaurant and main bar so that felt a bit limited having been at other all inclusives with way more choice. The food for the most part was nice though meat selection felt limited some days and not all foods were labelled as to what they were, leading to choosing items that were not to ones taste at times. I would also be concerned for people with certain food allergies if many items are not labelled, but this is easily rectified. The cutlery was odd also with very skinny forks and knives making eating a bit difficult though am guessing this was purposefully done. There was no indication what type of food was served each evening so it was hard to plan if u wished to go eat out if food was not to your liking. There were times the restaurant was very busy and it felt quite chaotic so choose quieter times very early or later after 8. The main issue really was there are alot of really young families here with babies & toddlers so restaurant was often very noisy with crying irritable children. This was the main issue for us as really our children were too old for this hotel at 11 & 13 they fall into the awkward age of not adults but too old for their club that was aged 9-14 as the hotel missed the mark for engaging this age group. The entertainment room and bar was Im sure great for people with kids under 7 but looked like the last place you would choose to go daily for entertainment as it was hectic every evening and again aimed at very young children. We saw examples of the entertainment and really it was not great. We felt the only thing for our kids to do was play pool, this being at the back of the bar and €2 a game, unfair if that was all that realistically entertained this age group. We were not alone in thinking this.
The animations team worked very hard with entertainment at the pool and while some was quite cheesy some was really good fun. The pool areas are lovely but main pool is cold at 24c and unpleasant to get into even in the evening. The smaller pools were 26c so slightly better but I felt the water didnt look clean in the smaller pool.
Overall we felt the property was very well kept with constant maintainance of landscaping and public areas. It was overall very clean and the very pleasant staff work very hard to keep it so.
Our suite room was spacious for a family of 4 with nice shower, proper a/c comfortable beds and balcony area.
If you have a young family under the age of 8 then I would recommend this hotel as your children will be well entertained and you wont really mind the noise of other peoples crying kids so much, but I wouldn't choose it if you have older kids as having been at other all inclusive hotels they cater better for older kids and really there is a need for balance to keep everyone happy. We did go on trips to the Aqua park €6 taxi ride away. Rancho texas zoo & water park, rented a car to explore island and manrique museums, snorkled at Jablillo beach and tried as many activities off site to entertain our kids with additional costs, so factoring these things in is important. This holiday for 2 weeks half board with flights was €7,200 so although there were many positives about the hotel it needed more for our age demagraphic"
