Servatur Don Miguel

"This hotel was a perfect location for us in playa ,right in the heart , 2 mins from Jumbo centre , 15 mins walk from the beach either via the strand or Riu palace hotel We liked the whole atmosphere of the hotel , being an Old Riu hotel we knew the rooms would be a good size & well fitted out ,plenty of quality wardrobe space & drawers ( we did book superior room ) .. good bathroom with excellent shower & small tub . Great balcony with nice recliner chairs & small wash line ,important for us as we we’re there for a month.No kettle but we took our own . Safe deposit box in room ,free ,always important. We thought breakfast and dinner were both fine with good options although as with most Spanish hotels would have liked food hotter but unfortunately under hot plates never is . Very grateful a couple of kettles appeared On our second week in the dining room so we all could make a hot cup of tea..Unfortunately the dining room definitely lacked any type of atmosphere ,this could be remedied easily with little cost ,eg few plants better lighting . We however love the outside terrace on the restaurant ( typical Riu) which was lovely. . On the whole we found the hotel was kept nice & clean as was our room . We found the majority of the staff to be very friendly & helpful particularly the reception , we had asked for a particular room as we were there a month ,this made our holiday & because of this have already booked for a month again next January. . We liked the pool area & pool ( although not very warm) sunbeds were ex. Riu so very comfortable also 5 or 6 day beds also good . Pool terrace for food & drink we liked very much apart from smoking everywhere unlike pool area , been. Ice if they could have separate area for both. Lunch menus were good & good quality ,service good to .unusually for a hotel we enjoyed some of the entertainment on thee occasions we stayed in ,especially the saxophone player on a Thursday afternoon was just great ,DJ also good as were some of other acts . Having stayed in many hotels in the area over the past forty years we felt this offered good value for money.although not a grand hotel a very fair priced one . A lick of paint on the outside would make it even more appealing. All in all an excellent stay & look forward to next year. Thankyou to all the staff."

"Best location and accessible to lots of restaurants, supermarkets, bus stops and recreational centers. Great atmosphere. Clean and neat rooms. There's gym and tennis court. Lot of noise during cleaning hours but after those times, it very quite. Breakfast was the best for the whole week spent. Friendly and helpful stuffs. Reasonable prices for all services"

"Hotel was clean and staff friendly. Food was good, breakfast and dinner buffets. For a lot of the rooms including mine, it can be a long walk go reception and the only way out. It’s a shame they didn’t keep open all the original exits. Gym very basic. Sometimes a cigarette smell in the restaurant - a better smoking area should be arranged. Be aware a new change in hotel policy, you get 1 free pool towel change, €3 per change thereafter. Also 1 free A la carte sitting in the restaurant per stay. Free shuttle bus to both beaches, but be careful to find out exactly where from. There was issues with the hot water a couple of times during my stay, possibly due to renovations. Air and dirty water coming through for a while. Only Sky News on my room TV in English, no GB News or BBC, or access to YouTube etc, despite being a premium room. No water bottle on arrival either. Aircon system does not heat the room despite showing higher temp option."