Bull Dorado Beach & Spa

"Another year, another visit. This was the 4th two-week stay at Dorado Beach, and we still love it. We have enjoyed the same type of nice. modern, clean and spacious room on the second floor (last three years). The staff is mostly the same as on previous visits. Very helpful staff in the reception, the restaurant, and not to forget the lovely ladies in housekeeping. All smiling and helpful. We do not book the all-inclusive plan as we enjoy the many fab restaurants in and around Arguineguin for lunch and dinner, but the breakfast buffet is very good with lots of tasty choices. This year we found quite a few improvements. The main and most important one is the elevators. New, fancy and quick ! The old sunbeds were all replaced with new ones and the balcony furniture too. Comfortable chairs. In fact so good that we brought a chair inside as the sofa (that transfers into a bed) is not that comfortable for old backs. As always , the only downside is the sunbed wars/reservation of sunbeds. The signs says max 45 minutes, but the rule is not enforced. I really don´t mind if someone wants to get up in the middle of the night to reserve a sunbed, but it´s really inconsiderate to turn up to use it late afternoon - or not at all..... You know who you are ! Having read some of the complaints in other reviews, I need to comment: - If you get sick, it´s not the hotel's responsibility to bring you food. They don´t have room service. My husband got food poisoning at a restaurant in town one evening and the next day I brought him some food from the restaurant's breakfast buffet. Not a problem, staff was very helpful - also housekeeping that had to do some extra cleaning was very nice and understanding. A smile and common courtesy gets you a long way ! - if you don´t keep the balcony doors shut and the lid on the trash can, you might see an occasional cockroach and ants, - but we´ve only seen one cockroach during our 4 stays. Insects are normal for the islands. Does not mean the hotel is "dirty". Housekeeping/cleaning staff are doing a great job. - if you have problems regarding the room, let reception know and maintenance will take care of it. We had an issue with the lock on the door as it seemed someone had tried to break in to our room. It was fixed in 5 minutes ! Last year we had an issue with the safe, - also some cutlery was missing in the kitchen - fixed in no time. - if there is an issue with the room that cannot be solved, - getting another room is not always possible right away. If the hotel is fully booked it might take a day - or two - or three. Getting angry and screaming your head off at the reception staff does not make an available room magically appear. We travel a lot and sometimes we´ve experienced fellow travellers that seem to forget their manners at home (if they ever ever had some). If you behave like an idiot, expect to be treated as one. We will be back at Bull Dorado beach next year for our annual two weeks stay. Wouldn´t miss it for the world"

"We are going home today after being here for a week. We really wish we had booked for longer!! It’s a fantastic hotel. Very clean in all areas. The room was very large and was very clean it had a full size fridge and kettle. There is a small shop in the hotel which was very reasonably priced and well stocked. The pool is really lovely. Very clean and a nice temperature with Jacuzzi in 2 corners. Didn’t have any problem finding a sun bed. We really liked the fact that there were areas for smoking and non smoking outside ( our personal preference) There is a small sandy beach outside the hotel with a sea filled lido pool. We didn’t use it as the hotel pool was so inviting but is a nice area especially for children. All the staff were very friendly and polite and they were always smiling which creates a nice atmosphere. There was always lots of choice at meal times and food always looked nice and fresh and was hot. Every night they had different options from a specific Country as their theme . A great choice of drinks too. The spa is really lovely and is free to use for all guests .. an added bonus . Not much around in the town but it’s lovely to walk along the promenade especially in the evening to watch the sunset. It has a large market on a Tuesday also. We would definitely recommend this hotel and would come here again ourselves."

"Just returned from a week at this fantastic hotel which is right by the beach. Food and premium branded drinks were great. The room was large, clean with a lovely balcony looking out to sea. The wellness spa and heated pool were both fab. The only down side was there was no aircon in the restaurant but we were able to eat outside most of the time. I would highly recommend a visit as we will definitely be back"