SBH Monica Beach Resort

"A lovely relaxing holiday. Initial impressions were very poor. Rooms are in dire need of refurbishment, very large crack in ceiling, looking ready to fall down and generally dated. Did not use the settee as it felt grubby. Amenities need repairing, such as reception toilets (holes in doors) etc. On the positives. Grounds kept lovely and very pretty and areas kept clean. Food was lovely and was as expected at an all inclusive. Staff all worked very hard. Beach bar had beautiful views and was such an amazing place to relax. The positives outweighed the negatives. But if maintenance was improved and rooms refurbished this hotel would be fantastic."

"DO NOT BOOK THIS PLACE ***DIVE*** This hotel os the worst hotel i ever been where fo i even start the ceilings have mold and damp the neds are infested with mites there are small red mites running all over the furniture also infested with cocharoaches. Staff are rude and the managing director the female who hides in the glass box behind reception is one piece of work i belive she been in jobs 2 weeks only and she stands there lookimg down her nose like shes something well let mw tell you now lady your a nobody who works in a dive of a hotel on a dirty island. I honestly dont know how you sleep at night you destroyed my whole holiday the sofa in the apartment was filthy also tui holodays are selling this to people and i am takimg legal sction against tui as they sent me ti a desth trap the buklding is literaly fallimg down holes jn ceilimgs kn reception black mold on wallls restraunt is infested with cocharaches there us asli pigeons flying around on tables where napkims and cutlery are and my partner was made so unwell due to the poor food they serve meat that is off and fish the chefs also dont wash there hands after picking there noses which i witnessed numerous times the hotel os full of germans who are very hostile towards british the hotel is in middle of nowhwre yiu are confined to a dive and you cant escape as there no where to go the are rat type pests all over the beach so if you want to chill on a beach then u be also dissapoimted as they literally run over you and attack you i fsced homophibic abuse and staff did nothing i would never ever ever return to that place sbh monica beach or any sbh hotel at that i woukd suggest if you have booked cancell as yiu are wasting hard earned money there are plenty of places gran canaria lamzarote tenerife id stay away feom this island they have no standards and im glad ti be home away from there worst 7 days of my life and will remain as trauma fir the rest of my life shame on you sbh hotels"

"The Hotel Monica beach hotel is set in beautiful surroundings next to Costa Calma Beach. Lots of places available with sunbeds Chilled quiet areas and busy places near the snack bar. The staff at reception were very kind and courteous on our arrival. Great atmosphere and pleasant people Staff were all friendly and helpful. The animation team made you feel welcome even if you didnt want to join in the activities. They always greeted you each day. The African beach bar is wonderful with super views of the Atlantic Ocean. The bar staff are great with a good sense of humour. Spanish beers wines cocktails and spirits. The Tequila and liquores were excellent. Super entertainment in the evening. Friendly polite staff at the bar. A quiet area in the lounge to chill out relax and play cards if you prefer. The variety of food was excellent with fresh Salmon Tuna fish Chicken ect Varied ice cream fruit and cakes. The food stations were set out well and the seating arrangement was very good. The room was clean with fresh bedding and soft towels. We had a large balcony which was perfect. The views of the palm trees and buildings looked very tropical. The reception team arranged for a taxi transfer to the airport at the end of our holidays. We would like to thank the management and staff for a wonderful holiday experience. It was the perfect choice for the end of our holiday experiene in Feutuventura."