Ponient Hotel Piramide Salou by PortAventura World

"The staff generally are OK, however the cleaning staff excel! We booked All-Inclusive and we’ve eaten out a few times because the food is repetitive and the theme nights are non-existent. The food just isn’t great sadly as it’s this that has let this hotel down. The beds in the room are super comfy and the cleaners kept it lovely and clean the whole week. The position of the hotel is good if you want to be at the centre of everything. Regrettably, if we come back to Salou in the future, this hotel will not be on our list of places to stay. With this in mind, the price point including access to PortAventura it represents good value for families."

"Im here with my little boy and friend xx Hotel is lovely xx food is really nice xx drinks are amazing xx such good value for money xx Best part about the hotel is the entertainment team especially Karim he is amazing xxx"

"Rooms lovely , house keeping 10/10 Entertainers for effort 10/10 but if you’re looking for fun night time entertainment avoid booking .. kids were bored the entire time , no atmosphere, no dancing etc was silence from the crowds and bang on 11 lights off leave the entertainment room 🤫 Food - 6/10 average not the worst But the hotel table service cleaner specifically 1 had a stinking attitude the whole time , clapping at us in Spanish , shouting at myself and family because we sat at the wrong table 🤦‍♀️ everyone was looking at us for that alone we won’t be back . Checkout they cut off bands and won’t let you continue to use services until transport arrives even with a 4 hour wait ! Checked in late at night missed a day so surely the checkout should of been delayed 🤷‍♀️ To store cases after checkout while waiting for transfers there attempting to charge 6 euros per case to use there storage . Reception staff were ok There was a struggle with language barrier with us being English so made it hard to speak with staff to ask for advice or request things etc Pool great -pool bar great 10/10 there"