Ponient Hotel Dorada Palace by PortAventura World

"We stayed there for 5 days, specifically to visit Portaventura and Ferrari world. We also went for a wander to see the sea and look in the shops at the tourist toot. We stayed in room 511 which was at the end of a corridor so we had a very long balcony which wrapped around our room. The actual room was rather narrow but it suited our needs. We had a tiny double bed, a sofa that turned into a bed for our child and a kitchenette/dining table. There was lots of storage space for bags and clothes. There were tea cups, glasses etc but no washing up liquid/sponge so we couldn't clean the items we used. I refuse to buy these when we weren't staying for long. I brought my own kettle from home. The fridge worked well and closed properly. The room was dated and our socks turned black from walking around in the room, I question how often it's mopped and how well! The staff were all lovely. The bar staff at dinner were amazingly slow though. The food options for dinner were ok, breakfast was great. The juice options could've been better (only pineapple or orange). We only went to the pool once as we were busy and it's October. We struggled to get sun beds and obvs because of the time of year, the water was freezing."

"3 star hotel definitely not a 4!! Rooms were tiny Pool tiles were dangerous many lifting up!! Bar staff at night were so rude Many nights meat was under cooked/raw Cocktails were absolutely vile and tasted like plastic they were that bad im not sure what they made them with!! Entertainment for children was on far to late starting at 9pm!! When you were in the mood all music gets turned off by 11pm!! Pool areas not kept clean enough during the day i saw a few babies slip and bang heads near the baby pool as there was muddy slippery patches. If your going all inclusive be prepared to still spend a lot!!!ice cream choice was terrible with a pic of 3 ice creams which were all cheap nasty tasting. Your not allowed a bottle of water on all inclusive!!or crisps only the ones that have been sitting at the bar all day!!!"

"The hotel is rated as 4 star but I would give it 3 due to lack of maintenance mainly to the pool area and surrounding gardens. We travelled as a family of 4 and the room and beds were far too small for a family. 45 minutes to check in on arrival was not a fun experience. Bar staff fairly unfriendly and again long queues to be served. Food was bland and not always very warm along with a very noisy food hall. Good points were, location! Only a 8-10 min walk to the beach and 15 min walk to PortAventura world, but we could have got the free bus outside the hotel. Also we got the PortAventura tickets from the hotel at a very reasonable price."